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Collision Estimator

MERRIAM BODYSHOP

Shawnee, KS Job Details Full-time $50,000 - $70,000 a year 1 hour ago Benefits Paid time off Employee discount Qualifications Customer communication Teamwork Driver's License Attention to detail Organizational skills Estimating for automotive body repair Full Job Description Job Summary We are seeking a dynamic and detail-oriented Collision Estimator to join our fast-paced automotive repair team. In this role, you will be the key point of contact for vehicle damage assessment, providing accurate estimates for collision repairs and ensuring a seamless customer experience. Your expertise will help streamline the repair process, maximize profitability through upselling opportunities, and maintain high standards of customer service. If you have a passion for automotive diagnostics, mechanical knowledge, and delivering exceptional client communication, this is the perfect opportunity to accelerate your career in auto body repair and collision estimation. Duties Conduct thorough inspections of damaged vehicles using computer-aided estimating software and manual assessments to determine repair needs. Prepare detailed and accurate repair estimates, including parts, labor, and materials costs, ensuring transparency for customers and insurance companies. Communicate effectively with clients to explain repair procedures, answer questions, and provide updates throughout the repair process. Collaborate with technicians, mechanics, and service advisors to coordinate repairs and ensure timely completion of work. Identify opportunities for upselling additional services such as vehicle maintenance, oil changes, tire services, alignments, suspension work, brake repairs, shocks & struts, air brakes, transmissions, and other automotive repairs. Manage client communication from initial estimate to final invoice while maintaining excellent customer service standards. Utilize estimating software proficiently to generate accurate quotes quickly and efficiently. Handle cash transactions accurately and process insurance claims related to collision repairs. Comfortable using a computer and shop management software Dependable, honest, and team-oriented Maintain detailed records of all estimates, repairs, parts used, and customer interactions to ensure compliance and quality control. Qualifications Proven experience in auto body collision estimation or related automotive service management roles. Strong mechanical knowledge across various systems including transmissions, suspension, brakes, air brakes, alignments, shocks & struts. Familiarity with estimating software such as CCC ONE or comparable platforms. Dealership experience or background in automotive diagnostics is highly preferred. Excellent customer service skills with the ability to communicate clearly and professionally with clients and insurance adjusters. Ability to identify additional repair opportunities through upselling techniques like tire service or vehicle maintenance packages. Automotive repair experience or service technician background is advantageous for understanding technical aspects of repairs. Valid driver's license with a clean driving record for client visits or vehicle assessments if required. Strong organizational skills with attention to detail in documentation and record keeping. Join our team today! Bring your automotive expertise and passion for delivering outstanding customer experiences as a Collision Estimator—help us keep vehicles safe on the road while advancing your career in a vibrant environment that values your skills!

Pay:

$50,000.00 - $70,000.00 per year

Benefits:

Employee discount Paid time off

Work Location:

In person