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Auto Damage Appraiser
Owings Mills, MD
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TEKsystems

Damage Coordinator

Job Description

Damage Coordinator

Damage Coordinator Location:

Remote (U.S.)

Pay:

$21-$26/hour Work Environment This is a 100% remote position supporting high-volume fleet collision operations. You will work extensively with CCC ONE, fleet management systems, Microsoft Office applications, and web-based business platforms while collaborating with repair facilities, transportation providers, and internal stakeholders across the United States. Schedule

  • Monday-Friday business hours
  • 9-Month Contract-to-Hire opportunity
  • Remote work environment
Compensation and Benefits Pay Rate:

$21-$26/hour

Duration:
9 Months Contract-to-Hire If eligible, benefits may include:
  • Medical, Dental, Vision
  • Critical Illness, Accident, and Hospital coverage
  • 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
  • Voluntary Life & AD&D (employee + dependents)
  • Short-term and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program (EAP)
  • Time Off / Leave (PTO, Vacation or Sick Leave) About the Role We are seeking a Damage Coordinator to support the full collision repair lifecycle for a large fleet operation.

This role is responsible for coordinating vehicle damage workflows, monitoring repair progress, reviewing repair estimates, facilitating communication between internal teams and repair facilities, and helping ensure vehicles are repaired and returned to service efficiently. The ideal candidate will have experience in collision repair, automotive claims, body shop operations, fleet maintenance, or vehicle damage management and thrive in a fast-paced, high-volume environment. Key Responsibilities

  • Coordinate vehicles through the collision repair process from damage reporting through repair completion.
  • Monitor active repairs, vehicle status updates, repair timelines, and completion milestones.
  • Review collision repair estimates and supporting documentation for accuracy and completeness.
  • Utilize CCC ONE and related systems to track repair activity and estimate progress.
  • Work with repair facilities to resolve estimate discrepancies, supplemental requests, and documentation issues.
  • Partner with operational teams to identify and remove process bottlenecks.
  • Coordinate transportation activities related to vehicle movement and return-to-service efforts.
  • Maintain repair records, claims documentation, and data integrity across systems.
  • Monitor vendor performance and support initiatives focused on reducing vehicle downtime.
  • Escalate exceptions requiring additional review, approvals, or authorization. Required Skills & Experience
  • 2+ years of experience in collision repair, automotive service, fleet operations, vehicle claims, or a related field.
  • Experience reviewing vehicle damage assessments, repair estimates, and collision repair workflows.
  • Hands-on experience with CCC ONE, Mitchell, Audatex, or similar collision estimating platforms.
  • Strong organizational and time management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication, problem-solving, and customer service skills.
  • Proficiency with Microsoft Office applications and web-based business systems.
  • Experience supporting auto claim management, collision management, or fleet operations.
Top Skills Must Haves:
  • Auto Claim Management
  • Collision Management
  • Fleet Operations
  • CCC ONE
  • Collision Repair Estimates
  • Vehicle Damage Claims
Repair Coordination Nice-to-Have Skills:
  • Fleet collision management platform experience
  • Body shop or automotive claims experience
  • Knowledge of repair cycle times and supplemental estimates
  • Fleet maintenance coordination experience
  • Vendor and repair facility management experience
  • Transportation coordination experience
  • High-volume repair operations experience Job Type & Location This is a Contract to Hire position based out of Owings Mills, MD.

Pay and Benefits The pay range for this position is $21.00 - $26.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract to Hire position based out of Owings Mills, MD. Application Deadline This position is anticipated to close on Nov 5, 2026. Workplace Type This is a fully remote position.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings
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