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Auto Damage Appraiser
Williamsburg, VA
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Collision Repair Estimator in Williamsburg, Virginia at Quality Collision Group LLC Save New Quality Collision Group LLC Williamsburg, Virginia, 23185, United States Posted on October 31, 2026 New job! Apply early to increase your chances of getting hired. Job Description Why Join Bruce's Body Shop, a Quality Collision Group brand? Top-5% Benefits Plan in
America:
Our team is our heartbeat. We invest in benefits that support your health, financial well-being, and future.
Earning Potential:
Competitive compensation with six-figure earning potential in select roles.
Career Growth:
Ongoing training, certifications, and advancement opportunities to support your professional development.
Supportive Team Culture:
Work with a team that values integrity, customer-focused service, and continuous improvement. Job Summary The Collision Estimator / Service Advisor evaluates vehicle damage, prepares accurate repair estimates, and guides customers through the collision repair process from intake through delivery. This role works closely with insurance carriers, technicians, parts, and production leadership to develop complete repair plans, manage supplements, and keep customers informed. The position is responsible for balancing repair accuracy, customer service, insurer requirements, and efficient shop workflow.
Responsibilities / Essential
Functions Inspect damaged vehicles and prepare complete, accurate collision repair estimates. Document damage, labor operations, parts, photos, and repair procedures in accordance with insurer and company requirements. Communicate with customers regarding repair scope, timeline, updates, and final delivery. Work with insurance carriers on claims, approvals, supplements, and documentation. Coordinate with blueprint, production, parts, and technicians to support an accurate repair plan. Review supplements and update estimates as additional damage is discovered. Reconcile repair orders and prepare final invoices that match approved estimates and supplements. Maintain organized documentation and provide a high level of customer service throughout the repair. Qualifications Minimum 2 years of collision estimating or collision service advisor experience required. Strong knowledge of the collision repair process, estimating procedures, insurer protocols, and supplement documentation. Proficiency with CCC ONE estimating software required; experience with other estimating platforms is a plus. Working knowledge of OEM repair procedures and I-CAR standards. Ability to upload estimates, images, and documentation to meet major insurance program requirements. Strong customer-service, sales, oral communication, and written communication skills. Highly organized and detail oriented with the ability to manage multiple active repairs. Valid driver's license required. Benefits Medical Insurance Dental Insurance Vision Insurance Life Insurance Paid Holidays and Vacation 401(k) with employer match Paid Training Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Miscellaneous Life, Physical, and Social Science Technicians jobs near me in Virginia Jobs near me in Virginia Miscellaneous Life, Physical, and Social Science Technicians jobs Job Location Williamsburg, Virginia, 23185, United States Frequently asked questions about this position Similar Jobs In Williamsburg, Virginia Quality Control Inspector III Epsilon Systems Solutions, Inc Portsmouth, Virginia Forensic Technician - Latent Print Examiner (PT) City of Suffolk Suffolk, Virginia Quality Assurance Specialist IV Epsilon Systems Solutions, Inc Portsmouth, Virginia Requirements Traceability & Quality Assurance Analyst (N2701) SimIS Inc. Norfolk, Virginia Electrical/Mechanical Quality Control Inspector - QA/QC Atlantic Constructors, Inc. Richmond, Virginia See Job Details