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Warehouse Branch Manager Patriot Flooring Supplies, Inc. | South Florida | Full-Time About Patriot Flooring Supplies Patriot Flooring Supplies, Inc. is a family-owned business with over 26 years of experience serving the flooring trade throughout South Florida. With eight conveniently located branches across Broward, Palm Beach, Martin, and Indian River counties, we are committed to providing flooring dealers, professional installers, and other industry professionals with outstanding customer service, knowledgeable product support, reliable product availability, and competitive pricing from leading flooring supply brands. Our success is built on strong customer relationships, industry knowledge, operational excellence, and a commitment to helping our customers succeed. Position Summary Patriot Flooring Supplies is seeking a motivated, hands-on Warehouse Branch Manager with flooring industry experience to oversee the daily operations of one of our warehouse branches. This individual will play a critical role in delivering exceptional customer service, maintaining accurate inventory, managing warehouse personnel, supporting sales growth, and ensuring the branch operates efficiently and profitably. Experience in the flooring industry is strongly preferred. Candidates with knowledge of flooring products, installation practices, industry terminology, and the needs of flooring dealers and professional installers will be particularly well suited for this position. The ideal candidate combines practical warehouse management skills with flooring product knowledge, customer service expertise, sales ability, and a strong work ethic. This is an active, hands-on management position that requires working alongside employees, assisting customers, handling materials, and supporting the overall growth of the business. Key ResponsibilitiesFlooring Industry Knowledge & Customer Service Provide knowledgeable, responsive service to flooring dealers, professional installers, contractors, and walk-in customers. Apply flooring industry experience to help customers identify appropriate products, materials, accessories, and installation supplies for their needs. Develop and maintain strong relationships with customers by understanding their businesses, product requirements, and day-to-day challenges. Assist customers with product questions, availability, specifications, and general installation-related inquiries within the scope of your knowledge. Stay informed about flooring products, industry trends, new product introductions, and changing customer demands. Educate customers on available products, alternative solutions, and complementary items that can support successful flooring installations. Branch Operations & Warehouse Management Manage the daily operation of the assigned branch, ensuring efficiency, organization, accuracy, and a high standard of customer service. Open and close the branch according to established company procedures and schedules. Oversee incoming freight, receiving, shipment verification, product handling, returns, restocking, and interbranch transfers. Maintain accurate inventory records and assist with inventory counts, discrepancy resolution, and stock organization. Inspect returned materials for condition and completeness before processing the appropriate return authorization documentation. Ensure customer orders are prepared accurately and materials are loaded safely and efficiently. Maintain an organized, clean, and professional warehouse, showroom, counter area, break room, restrooms, and surrounding facility. Monitor the condition of warehouse equipment, forklifts, tools, and other branch assets; coordinate routine and preventative maintenance as needed. Follow established safety procedures and ensure safe material handling, storage, and equipment operation. Sales & Business Development Serve as an extension of the company's sales team, actively contributing to branch sales performance and overall company growth. Process counter and telephone sales accurately and professionally. Identify opportunities to increase sales through upselling, cross-selling, and recommending complementary flooring products and installation supplies. Promote new products, product launches, and company initiatives to existing and prospective customers. Support sales efforts by maintaining product availability, accurate inventory information, and efficient order fulfillment. Build customer loyalty through product knowledge, dependable service, responsiveness, and a solutions-oriented approach. Recognize opportunities to strengthen customer relationships, increase account activity, and expand the branch's business. Team Leadership & Employee Management Supervise, support, and coordinate branch employees to ensure daily responsibilities are completed efficiently and accurately. Promote teamwork, accountability, professionalism, and a customer-first culture. Provide direction and hands-on assistance to employees as needed, leading by example. Help establish and maintain consistent operational standards, work procedures, and safety practices. Communicate effectively with company management and other branches to coordinate inventory transfers, customer needs, and operational priorities. Cash Management & Administrative Responsibilities Manage cash drawers, process customer payments, reconcile daily transactions, and prepare bank deposits. Complete and maintain accurate documentation, including purchase orders, bills of lading, receiving records, inventory adjustments, and return authorizations. Use company computer systems to process transactions, maintain inventory information, and support daily branch operations. Maintain accurate records and follow established procedures for financial transactions, inventory control, and administrative tasks. Qualifications & Experience Required and preferred qualifications include: Flooring industry experience is strongly preferred , particularly experience working with flooring dealers, professional installers, contractors, flooring distributors, or flooring supply businesses. The ability to combine hands-on warehouse management with customer-facing sales Knowledge of flooring products and installation practices is highly desirable , including familiarity with flooring materials, installation accessories, tools, and related supplies. Previous experience in warehouse operations, branch management, distribution, retail operations, or a similar hands-on supervisory role is preferred. Sales experience and the ability to recognize opportunities to increase revenue through product recommendations, upselling, and cross-selling. Excellent customer service, communication, problem-solving, and relationship-building skills. Strong organizational skills and attention to detail, particularly in inventory management, order accuracy, receiving, and documentation. Basic computer proficiency and the ability to learn company systems and procedures. Training will be provided for inventory management, purchase orders, bills of lading, return authorizations, and other internal processes. Experience operating a forklift or other material-handling equipment is desirable; the ability to operate equipment safely and complete required training is essential. Ability to lead a team, work independently, take initiative, and adapt to changing business needs. A dependable, resourceful, organized, and proactive approach to daily responsibilities. Spanish language proficiency is preferred but not required. A valid driver's license is desirable if required for branch-related duties. Physical & Work Environment Requirements This is an active, hands-on warehouse position requiring regular interaction with customers, employees, inventory, and flooring materials.

Candidates must be able to:

Stand and walk for extended periods throughout the workday. Bend, reach, push, pull, lift, and move materials as required by daily warehouse operations. Safely handle and move products and pallets weighing up to 80 pounds, with or without reasonable accommodation and in accordance with applicable safety procedures. Handle long materials, including wood moldings up to 16 feet in length, using appropriate handling practices and assistance when necessary. Operate or learn to operate forklifts, hand trucks, and other warehouse equipment safely. Maintain a clean, organized, and safe working environment.

Employment Details Position:

Warehouse Branch Manager Employment Type:

Full-time Schedule:

Monday through Friday 7 am to 3 pm. Saturdays 07 am to 11 am.

Benefits:

401(k) Health insurance Dental insurance Vision insurance Paid time off The Ideal Candidate The ideal candidate is more than a warehouse supervisor. They understand the flooring trade, appreciate the needs of professional installers and flooring dealers, and know that dependable service, product knowledge, accurate inventory, and efficient operations are essential to customer satisfaction. We are looking for a hands-on leader who takes ownership of their branch, builds lasting customer relationships, supports the sales team, develops employees, and contributes directly to the continued growth of Patriot Flooring Supplies. If you have flooring industry experience, a strong customer service mindset, and the ability to lead a team while managing daily warehouse operations, we encourage you to apply.

Pay:

From $55,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan

Experience:

Flooring installation: 1 year (Preferred)

Work Location:

In person