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Banking Branch Manager
Darien, IL
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Old Second National Bank

AVP Branch Manager

Job Description

Back to jobs New AVP Branch Manager Darien, Illinois, United States Apply Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Make an impact with bank customers and the community in the role of Branch Manager with Old Second National Bank! Position Overview The Branch Manager is accountable for managing the retail performance of a bank branch, including compliance with policies, procedures, regulatory requirements, providing exceptional customer service, coaching and achievement of sales goals. Essential Job Functions Provides leadership and direction, for all branch sales goals and operations. Adheres to all operational and security policies, procedures, compliance with all applicable regulations and is responsible for resolution to any exceptions, violations or escalated issues. May be responsible for cash handling guidelines including Audit Requirements. Leads the branch through structured formal coaching, one-on-ones, daily huddles, branch meetings, performance appraisals with regards to sales and customer service. Partner with Regional Manager for management of goals, staff training, scheduling, performance appraisals, corrective action, and monthly/quarterly reporting. Manages staff schedules for branch to ensure adequate coverage, including handling last-minute scheduling changes. Maintains Customer Service standards through effective leadership and management. Leads by example and directs all retail staff in identifying and capitalizing on all opportunities and reaching and/or exceeding branch sales goals. Is responsible for meeting all personal assigned goals. Utilizes CRM software to manage and monitor all sales activities in the branch. Supports retail staff in their career development with in-house training, webinars and utilization of all resource tools. Thrives in dynamic, fast-paced work environment with the ability to proficiently perform all aspects of the banker and teller positions. Consistently demonstrates excellent verbal and written communication skills. Monitors timecards and completes all required reports. Flexibility in work schedule to include opening and closing branch as needed and willingness to assist other branch staffing needs Maintains high level of customer service and knowledge of bank products and services. Provides feedback on customer concerns relating to product features, pricing, new product development needs and servicing. Participates in outside activities when appropriate. Maintains visibility and active partnership with local community. May have involvement with Chamber of Commerce and other community associations. Attends Management meetings when necessary and reviews appropriate information with staff. Supervisory Responsibilities The Branch Manager has direct supervisory responsibilities and carries out responsibilities in accordance with the company's policies and applicable laws. Responsibilities include planning, assigning and directing employee's work; evaluating performance; rewarding and disciplining employees; addressing complaints, performance coaching, and resolving issues; interviewing, hiring and training. Minimum Requirements Associate's degree (or equivalent) and five or more years of banking experience; or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. Must work onsite to perform responsibilities of this position. Competencies Extensive knowledge of Teller operations, policies, and regulations. Extensive knowledge of Personal Banking products, policies and procedures. Proven track record of effective leadership skills and achievement of sales goals. Excellent communication, interpersonal and organizational skills. Client service orientation; exceptional customer service skills. Demonstrates initiative, dependability, flexibility and good decision-making skills. Professional conduct and appearance. Preferred, but not required Prior leadership or supervisory experience. Bachelor's degree in related field.
Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. ­­­­­­Compensation & Benefits Base pay: $61,400 - $87,500 annually. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.
Variable pay:
Eligible to participate in the Retail Incentive Plan. Payment varies based on branch sales and operations results.
Benefits:
How We Support You - Old Second Thanks for considering Old Second! Create a Job Alert Interested in building your career at Old Second National Bank? Get future opportunities sent straight to your email. Create alert Apply for this job
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  • Attach Attach Dropbox Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile This job is an onsite position at our bank branch. Do you reside within a commutable distance to the branch to work onsite daily?
  • Select... Are you eligible to work in the United States without sponsorship?
  • Select... Tell us about your availability to work. Are you available to work any day the branch is open? Select the days that you are fully available to work during this branch's hours of operation (e.g if you cannot work Monday mornings, don't select Monday; if you could work anytime, select all 6 days).
  • Monday Tuesday Wednesday Thursday Friday Saturday Availability to work follow up: If you did not select one or more days above, please provide additional detail on your availability on those days.
(e.g. I did not check Monday because I have a class from 8am-10am for the next 8 weeks) Do you have any close relatives employed at Old Second National Bank? While not an exhaustive list, close relative is generally defined as: Spouse, Parent, Child, Grandparent, Grandchild, Sibling, Aunt, Uncle or Cousin, or anyone residing in the same household.
  • Select... If you have a close relative working at Old Second, please list their first name, last name and title. Have you previously worked for Old Second National Bank, or a bank acquired by Old Second (ex. Evergreen Bank Group, West Suburban, ABC Bank, etc.), or worked at Old Second as a contract worker through an employment firm, or in any other capacity?
  • Select... Are you registered with the NMLS?
  • Select... If registered with the NMLS, what is your NMLS number? Should you be hired at Old Second, will your job at Old Second be your only job, or do you plan to have a second job at another employer?
  • Select... If you plan to retain another job while working at Old Second, please provide details (Industry, title, hours, etc.) What is the highest level of education you have completed?
  • Select... Please select what best represents your total compensation expectations?
  • Select.
.. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Old Second National Bank's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Submit application

Benefits

  • Dental Insurance
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