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Banking Branch Manager
Palatine, IL
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Cornerstone National Bank & Trust Company

Branch Manager

Job Description

Branch Manager 1 West NW Highway, Palatine, IL 60067 $63,000 - $70,000 a year - Full-time Apply with Indeed
JOB DESCRIPTION
The Branch Manager Is responsible for the promotion and account documentation of all bank products and services to individual consumers and commercial clients. Completes various operational processes & procedures, provides customer service, and takes a lead role in business development.
RESPONSIBILITIES
Demonstrates in-depth product and services knowledge, while serving customers' needs. Identifies cross-selling opportunities by assessing customer needs and explaining product features and benefits that address the customer's identified needs. Refers business to other departments within the bank (i.e., Trust, Lending, etc.) and fosters interpersonal communication within Bank departments and among external vendors. Adheres to service standards/expectations. Answers incoming phone calls to the branch according to the telephone etiquette standards for the Bank. Maintains a high level of professionalism when answering the telephone - always returns customers' calls on the same day. Maintains positive interpersonal relationships with customers and employees. Ensures accuracy when completing general ledger tickets and demand deposit account tickets when processing "over-the counter" transactions. Opens accounts according to bank procedures. Reviews all new accounts opened throughout the Bank to ensure that information entered into the core operating system is accurate. Maintains customer confidentiality and secures customer information in work area. Maintains and adheres to Branch security procedures, follows "open & closing" procedures while protecting Bank assets, documents, etc. Supervise personal banking and teller staff. Processes return mail and wire transfers. Performs Notary services when required. Performs other duties as assigned. SKILLS Ability to work as a team to accomplish tasks required. Excellent verbal and written communication skills. Maintain a professional demeanor and presentation. Computer skills - Excel, Word, Outlook. Ability to manage information. Ability to organize, plan and meet deadlines. Ability to multi-task. Exceptional attention to detail. Ability to take initiative.
QUALIFICATIONS
At least five years of prior banking experience. Must be detail oriented with excellent organizational skills. Team player with a strong desire to learn, exercise good leadership skills, independent judgment, discretionary thinking, creativity and be able to work in a fast-paced environment. High School diploma or equivalent (G.E.D.) required; some college preferred. Excellent customer service and oral communication skills. Cornerstone National Bank & Trust Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information
Job Type:
Full-time Pay:
$63,000.00 - $70,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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