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Relationship Banker - Branch Supervisor
Job Description
Relationship Banker
•Branch Supervisor Trustmark National Bank United States, Mississippi, Canton Oct 19, 2026 Relationship Banker
•Branch Supervisor
Location US-MS-Canton Job
ID 2026-20012
Category Branch Banking Type Regular Full-Time Job Grade 9 FLSA Status Exempt Working Hours Monday-Thursday 8am-4:00pm/ Friday 8am-5pm
Job Location:
Company Canton Main
•14725 Overview The Branch Supervisor is responsible for the supervision of the branch and its personnel and operations in a manner which maximizes growth and profitability through effective sales, service, and lending activities. Responsibilities Crosstrain, lead and develop team of associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic organizational goals.
Promote the branch's efforts in business development, referrals to other lines of business, increase in wallet share, fee income, deposits, and loans. The direction and significance of these various efforts are determined by the overall bank's current focus, campaign, or needs.
Conduct sales calls and customer meetings
Take and process loan applications, interview applicants, and clear exceptions and past dues.
Manage loan portfolio and help/service customers. Must stay up to date with current regulations and processes. Analyze loan documents to ensure credit decisions are in line with policies and procedures.
Ensure marketing materials and personnel in the branch comply with current regulations and policies
Manage branch and personnel towards superior sales, service, and operations and outline a path for reaching or exceeding goals while mitigating risks and losses.
Conduct productive branch meetings/huddles with effective communication and an emphasis on business development, market share and profitability.
Interview prospective employees and hire candidates to fill vacancies.
Mentor, train, coach, and manage branch personnel.
Manage items such as scheduling, performance appraisals, cash items, balancing of ITM, ATM, and cash dispenser, review night deposit log, night deposit contracts, safe deposit records, branch audits, employee time reporting, along with other typical management duties and tasks.
Potentially participate in visible roles in the community in civic and other service organizations
Associates are expected to perform all additional duties as assigned. Qualifications Bachelor's degree or three years of experience in banking or a supervisory role
2 years progressive experience in one or more of the following areas:
Platform banking or frontline banking operations
Consumer lending or credit related banking experience
Credit, treasury management or other banking related experience
Financial services industry experience
Business development
Supervisory role
Strong understanding of Retail Banking products and services, along with a working knowledge of other lines of business
Demonstrated proficiency in consumer lending, relationship development, and deposit growth
Ability to meet sales goals in a retail environment
Basic computer skills and the ability to learn internal technology systems to perform tasks
Strong verbal and written interpersonal and communication skills
Time management skills
Excellent customer service skills
Experience in managing a loan portfolio preferred
Previous supervisory duties preferred
National Mortgage Licensing System and Registry (NMLS) preferred
Physical Requirements/Working Conditions:
Must be able to sit for long periods of time and use computer keyboard and/or mouse requiring hand and wrist manipulation, while viewing computer screens.
Note:
This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment. Trustmark does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark will become the sole property of Trustmark. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. Notify me of jobs like this
Benefits
- Dental Insurance