Find & Apply For Banking Branch Manager Jobs in Great Falls, Montana

Retail Branch Manager - Non-Exempt Employee

Job Category:

Customer Service

Requisition Number:

RETAI001337

now

Posting Details

Posted:

October 21, 2026

Full-Time

On-site

Locations

Showing 1 location

Great Falls, MT 59405, USA

Job Details

Description

Essential Functions & Key Areas of Responsibility

Carry out the bank's vision and mission.

Provide overall management of designated branch, including hiring, scheduling, evaluations, and training of new and existing employees.

Responsible for day to day supervision and leadership including supervision and development of branch retail personnel.

Ensure branch is in compliance with all Bank policies and procedures and applicable state and federal banking regulations.

Oversee cash limits, security procedures, balancing, and other areas to ensure effective internal control and regulatory compliance. Ensure that branch is operationally sound and achieves satisfactory audits.

Ensure sound internal controls, perform monthly, quarterly and semi-annual audit functions.

Actively promote superior customer service and successful sales culture through training, leading, and coaching staff.

Establish, retain, and deepen relationships with existing and new customers through active profiling and needs-based questioning to achieve branch deposit/loan goals and provide excellent customer service. Recognize and refer cross-sale opportunities.

Respond to customer inquiries, and handle customer problems and complaints. Counsel customers with special problems or those in disagreement with bank policies or procedures

Perform all teller functions and have a cash drawer as necessary.

Responsible for opening new personal and business accounts, as necessary

Responsible for facility management, including security, opening, and closing procedures.

Under direction of

Regional Retail Manager:

Contribute to the overall profitability of the branch

Implement cost controls, income generation, and branch marketing efforts

Monitor expenses to ensure compliance with budget o Engage in business development activities to maintain and expand customer relationships.

Perform other related duties as assigned.

Education and Experience Requirements

High school diploma or equivalent

Previous banking/financial industry experience; including knowledge of compliance and bank regulations.

Extensive knowledge of bank operations, products, services and data processing duties & processes

Education and Experience Preferences

3 years progressively responsible leadership in staff training and supervision

Extensive knowledge of industry products, services, policies, procedures and regulations

Experience with teller line and retail banking processes and branch management.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.