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North Star Community Credit Union
Retail Branch Manager
Job Description
(Retail) Branch Manager - Minot AFBLead People. Strengthen Lending. Make an Impact.
North Star Community Credit Union is looking for an experienced, forward-thinking Retail Branch Manager to lead our Minot AFB Branch.
This is more than managing daily operations. We're seeking a leader who develops people, drives results, embraces innovation, and builds meaningful relationships with members and the community. At North Star, leadership means understanding where we are today, seeing where we can go tomorrow, and inspiring your team to get there together.
Your ImpactAs Retail Branch Manager, you'll lead the overall success of the Minot AFB Branch, including team development, member experience, lending growth, operational excellence, and community involvement.
You'll empower your team, identify opportunities for growth, and help meet the unique financial needs of military members, their families, and the surrounding community.
What You'll DoLead & Develop Your TeamCoach, mentor, and empower employees to succeedFoster a positive, accountable, member-focused cultureSupport employee growth and developmentDrive ResultsLead branch performance in lending, member service, new accounts, and relationshipsTranslate organizational goals into branch action plansMonitor results and identify opportunities for improvementStrengthen LendingIdentify lending opportunities and support meaningful financial conversationsUnderwrite and approve loans within assigned authorityHelp members find solutions that support their financial goalsBuild Relationships & Community PresenceDevelop strong relationships with members and community partnersRepresent North Star within the Minot AFB communityStrengthen member loyalty through exceptional serviceEnsure Operational ExcellenceMaintain compliance, security, and strong internal controlsOversee staffing, scheduling, reporting, and daily branch operationsSolve challenges with ownership, sound judgment, and a solutions-focused mindsetWhat Success Looks LikeEmployees are engaged, growing, and supported through strong leadershipMembers receive knowledgeable, relationship-focused serviceLending and member relationships continue to growBranch goals are actively managed and achievedNew ideas are encouraged and implementedOperations remain compliant, secure, and efficientNorth Star maintains a strong presence within the Minot AFB communityWhat You BringExperience & Education3-5 years of leadership experience in banking, credit union, or financial servicesAssociate degree or equivalent combination of education, training, and experienceLeadership SkillsStrong coaching and team-development abilitiesStrategic thinking and goal executionOwnership, accountability, and results-driven leadershipExcellent communication and relationship-building skillsStrong problem-solving and decision-making abilitiesCommitment to integrity, professionalism, and exceptional member serviceCertifications & RequirementsNMLS registration within 2 months of hireFiCEP certification within 6 months of hireInsurance License within 9 months of hireBenefits & PerksWe offer a comprehensive benefits package designed to support the health, financial well-being, and work-life balance of our employees.
Our benefits may include:
Why North Star?
At North Star Community Credit Union, our purpose is simple: helping our members and communities succeed.
As the Retail Branch Manager at Minot AFB, you'll have the opportunity to lead a team, influence branch strategy, grow lending, strengthen community relationships, and make a meaningful impact every day.
Compensation is based on experience and qualifications.
Ready to Lead?
If you're a leader who brings strategy, ownership, innovation, and purpose to your work, we'd love to hear from you.
Join North Star Community Credit Union as our next (Retail) Branch Manager - Minot AFB.
North Star Community Credit Union is looking for an experienced, forward-thinking Retail Branch Manager to lead our Minot AFB Branch.
This is more than managing daily operations. We're seeking a leader who develops people, drives results, embraces innovation, and builds meaningful relationships with members and the community. At North Star, leadership means understanding where we are today, seeing where we can go tomorrow, and inspiring your team to get there together.
Your ImpactAs Retail Branch Manager, you'll lead the overall success of the Minot AFB Branch, including team development, member experience, lending growth, operational excellence, and community involvement.
You'll empower your team, identify opportunities for growth, and help meet the unique financial needs of military members, their families, and the surrounding community.
What You'll DoLead & Develop Your TeamCoach, mentor, and empower employees to succeedFoster a positive, accountable, member-focused cultureSupport employee growth and developmentDrive ResultsLead branch performance in lending, member service, new accounts, and relationshipsTranslate organizational goals into branch action plansMonitor results and identify opportunities for improvementStrengthen LendingIdentify lending opportunities and support meaningful financial conversationsUnderwrite and approve loans within assigned authorityHelp members find solutions that support their financial goalsBuild Relationships & Community PresenceDevelop strong relationships with members and community partnersRepresent North Star within the Minot AFB communityStrengthen member loyalty through exceptional serviceEnsure Operational ExcellenceMaintain compliance, security, and strong internal controlsOversee staffing, scheduling, reporting, and daily branch operationsSolve challenges with ownership, sound judgment, and a solutions-focused mindsetWhat Success Looks LikeEmployees are engaged, growing, and supported through strong leadershipMembers receive knowledgeable, relationship-focused serviceLending and member relationships continue to growBranch goals are actively managed and achievedNew ideas are encouraged and implementedOperations remain compliant, secure, and efficientNorth Star maintains a strong presence within the Minot AFB communityWhat You BringExperience & Education3-5 years of leadership experience in banking, credit union, or financial servicesAssociate degree or equivalent combination of education, training, and experienceLeadership SkillsStrong coaching and team-development abilitiesStrategic thinking and goal executionOwnership, accountability, and results-driven leadershipExcellent communication and relationship-building skillsStrong problem-solving and decision-making abilitiesCommitment to integrity, professionalism, and exceptional member serviceCertifications & RequirementsNMLS registration within 2 months of hireFiCEP certification within 6 months of hireInsurance License within 9 months of hireBenefits & PerksWe offer a comprehensive benefits package designed to support the health, financial well-being, and work-life balance of our employees.
Our benefits may include:
Health Insurance:
Medical coverage options to help support you and your family's healthcare needs.Dental & Vision Insurance:
Coverage options to support your overall health and wellness.Retirement Savings:
A 401(k) retirement savings plan to help you prepare for your financial future.Paid Time Off:
Opportunities to take time away from work to rest, recharge, and spend time with family.Paid Holidays:
Time to enjoy recognized holidays.Professional Development:
Opportunities to expand your knowledge, develop your skills, and grow your career.Employee Wellness:
Initiatives focused on supporting employee health and well-being.Community Involvement:
Opportunities to participate in activities that make a positive impact in the communities we serve.Why North Star?
At North Star Community Credit Union, our purpose is simple: helping our members and communities succeed.
As the Retail Branch Manager at Minot AFB, you'll have the opportunity to lead a team, influence branch strategy, grow lending, strengthen community relationships, and make a meaningful impact every day.
Compensation is based on experience and qualifications.
Ready to Lead?
If you're a leader who brings strategy, ownership, innovation, and purpose to your work, we'd love to hear from you.
Join North Star Community Credit Union as our next (Retail) Branch Manager - Minot AFB.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Other Retirement and Savings
Review key factors to help you decide if the role fits your goals.
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