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Branch Manager in Training
Job Description
Branch Manager in Training Community Bank, N.A. $22.60 - $33.93/Hr dental insurance, paid holidays, tuition reimbursement, 401(k) United States, York, Chittenango 519 Genesee Street (Show on map) Oct 29, 2026
Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities This position is responsible for managing a branch office in the absence of a Branch Manager on a leave or vacation, or when there is a Branch Manager vacancy. The person in this position will lead by example in the areas of community involvement, calling efforts, and customer service. This position will be expected to meet the financial service needs of customers; ensure the branch's compliance with operating policies and procedures as well as outside regulatory requirements; responsible for adhering to required staffing levels; provide periodic reports; may have consumer lending authority.
Essential Responsibilities:
Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives
Lead in the selection of new personnel and support scheduling to ensure branch coverage
Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter
Manage and maximize performance levels of staff members through schedules, distribution of assignments and regular feedback
Work with management to establish growth, sales and profit objectives
Implement strategies to achieve goals assigned to the branch as established in the region's annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters
Serve as an active member of the customer service team and be held accountable for branch sales and lending performance
Conduct "outside" sales and customer service calls on present and prospective customers within the branch office market area
Conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff on progress and results
Collaborate with other business partners & Bank affiliates to identify sales and referral opportunities
Establish and confirm all branch operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.)
Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch
May monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank's loan review processes
Demonstrate cooperative efforts in working with other departments and within own branch while encouraging similar behavior from staff
Actively participate in the community as a reflection of the bank's goal for strong community involvement
Handle advertising and contribution requests
Monitor progress and results throughout the year with the District and Regional Managers ensuring that the branch is performing at a level consistent to achieve established growth, sales and profit objectives
Other related duties as assigned or directed
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
Ancillary Duties:
As an integral member of the branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals.
Qualifications Education, Training and Requirements:
Associate Degree in Finance or Business or equivalent training preferred
Specialized banking education, experience and training
Valid driver license and reliable transportation; travel is an essential part of this position
All applicants must be 18 years of age or older
Skills:
Proficient reading, writing, grammar and mathematics skills
Proficient interpersonal communication, negotiation and sales skills
Demonstrated management and supervisory skills
Sound judgement and reasoning
Thorough knowledge of the features and benefits of bank products and services
Working knowledge of bank operating policies and procedures
Must be able to consistently demonstrate the Company's core values:
Integrity, Excellence, Teamwork, and Humility Experience:
Minimum five (5) years of related experience is normally required, preferably in a branch
Other Job Information Hours:
40 hours/week
Compensation:
Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Minimum USD $22.60/Hr.
Maximum USD $33.93/Hr. Notify me of jobs like this
Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- Professional Development
- 401(k) Plans