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Banking Branch Manager
Conway, SC

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KeyStone Financial

Branch Manager/Trainee

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Job Description

BRANCH MANAGER - CONSUMER FINANCE
KeyStone Financial -
Conway, South Carolina Anticipated Opening:
Early November 2026
Employment Type:
Full-Time, Exempt Schedule:
Monday-Friday, 8:30 a.m.-5:30 p.m.; some Saturdays required
COMPENSATION
$45,000 - $75,000 Posted salary range includes all bonuses and performance-based compensation.
JOIN OUR TEAM
Are you an experienced Consumer Finance Branch Manager or Assistant Branch Manager with a strong background in consumer lending? Do you enjoy helping customers, developing employees, growing a business, and leading a team—but are ready to move away from the corporate grind? We would like to talk with you! KeyStone Financial is an independently owned consumer finance company opening a new office in Conway, South Carolina, in early November 2026. We are seeking an experienced consumer finance professional to lead and manage our new Conway branch. This is an exciting opportunity to join a growing organization where your experience, leadership, customer service skills, and knowledge of consumer lending will have a direct impact on the success of the branch. The ideal candidate will have demonstrated experience in consumer lending, collections, sales, customer service, and employee leadership and will be comfortable working in a performance-driven environment.
JOB SUMMARY
The Branch Manager is responsible for implementing business strategies and objectives within the branch while ensuring effective coordination of customer service, lending, collections, and business development activities. The Branch Manager will establish and execute sales and business-development goals, motivate and develop employees, maintain existing customer relationships, and identify opportunities to grow the branch. The Branch Manager is also responsible for ensuring that branch operations are conducted in accordance with KeyStone Financial's policies, procedures, regulatory requirements, vision, mission, and shared values.
ESSENTIAL FUNCTIONS
Provide professional and courteous service to customers and prospective customers seeking loans. Evaluate loan applications and extend credit to individuals through a variety of consumer loan programs in accordance with company policies and applicable requirements. Manage the retention and maintenance of existing accounts while identifying additional sales and service opportunities. Develop new business by building relationships and networking within the local community. Establish, monitor, and execute branch sales and business-development goals. Consistently review delinquent loan accounts and develop appropriate action plans, including customer contact, payment arrangements, extensions, refinancing, and collection of amounts due. Manage collection activities and communicate with customers regarding past-due accounts and payment obligations. Demonstrate consistent and effective leadership through the supervision, training, coaching, and development of branch employees. Motivate employees to achieve branch goals, minimize turnover, and promote a positive, professional, and productive work environment. Implement and maintain internal branch auditing and control procedures to properly safeguard negotiable items, customer information, company records, and other assets held within the branch. Ensure branch procedures meet or exceed applicable company policies and requirements. Prepare and submit reports reflecting branch activity, performance, portfolio quality, and growth. Investigate and resolve customer and employee questions, concerns, and complaints in a timely and professional manner. Maintain a high level of compliance, accuracy, professionalism, and customer service in all branch activities. Perform other duties and responsibilities as assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
CORE COMPETENCIES
The successful candidate should demonstrate: Strong passion for consumer finance and exceptional customer service Proven leadership and employee-development skills Excellent written and verbal communication skills Strong attention to detail and accuracy with loan transactions Ability to build effective relationships with customers, employees, and community members Strong sales and business-development mindset Ability to work effectively in a performance-based compensation environment Ethical conduct and sound decision-making Strong organizational and time-management skills Personal effectiveness and professional credibility Strong problem-solving and decision-making abilities Ability to work independently while effectively leading a team
REQUIRED EDUCATION & EXPERIENCE
High school diploma or equivalent required. Minimum of three (3) years of experience in the consumer lending or consumer finance industry . Minimum of two (2) years of collections experience . Previous supervisory or management experience preferred. Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint . Strong attention to detail and ability to perform analytical and audit-related reviews. Excellent verbal and written communication skills.
SUPERVISORY RESPONSIBILITIES
The Branch Manager will have overall responsibility for the day-to-day operation and performance of the branch and will have direct supervisory responsibility for branch employees. The Branch Manager is expected to provide leadership, coaching, training, and direction to employees while holding the team accountable for achieving branch objectives and maintaining high standards of customer service and operational performance.
WORK ENVIRONMENT
This position operates primarily in a professional office environment. The role routinely utilizes standard office equipment, including computers, telephones, photocopiers, filing systems, and other office technology.
PHYSICAL REQUIREMENTS
This is primarily a sedentary position. Some filing and movement throughout the office may be required. The employee may occasionally be required to lift or move files, open filing cabinets, bend, reach, or stand on a stool as necessary to perform job duties.
POSITION TYPE & EXPECTED HOURS
Full-Time, Exempt Typical hours are:
Monday-Friday:
8:30 a.m.-5:30 p.m. Some Saturdays may be required based on branch needs and business activity. TRAVEL Travel of approximately 10% or less is expected for this position.
WHY JOIN KEYSTONE FINANCIAL?
KeyStone Financial is an independently owned consumer finance company focused on providing personalized service and building strong relationships with the communities we serve. As the Branch Manager of our new Conway location, you will have the opportunity to play an important role in building a new branch from the ground up , developing a team, establishing community relationships, serving customers, and contributing directly to the growth of the business. If you are an experienced consumer finance professional who is looking for an opportunity to lead, grow, and make a difference without the corporate environment , we encourage you to apply.
OTHER DUTIES
This job description is not intended to be a comprehensive listing of all activities, duties, responsibilities, or requirements associated with the position. Job duties, responsibilities, and activities may change at any time, with or without notice, based on business needs.
Pay:
$45,000.00 - $75,000.00 per year
Benefits:
401(k) Dental insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance
  • Vision Insurance