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Rental Branch Manager
Job Description
Rental Branch Manager Thompson Machinery dental insurance, life insurance, paid time off, paid holidays, tuition reimbursement, 401(k), profit sharing United States, Tennessee, Jackson 2000 Airways Boulevard (Show on map) Oct 27, 2026 Rental Branch Manager
ABOUT US
Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
The Rental Branch Manager directs all aspects of the company's Branch Store business for rental equipment and allied products, including sales, service, and parts. The position will foster an environment of team, centered around its employees and its customer base. The Rental Branch Manager supports implementing strategies for the branch territory, including expanding market share and customers within the area. Maintains appropriate staffing, scheduling, customer satisfaction, support and resources for the branch location.
Reporting to the Rental General Manager, the Rental Branch Manager works closely with rental Sales, Service and Parts leadership within the Dealership and Caterpillar to leverage resources to align and deliver company goals for profitability, market share and customer satisfaction. Responsible to meet or exceed customer expectations through the sales, service, parts and Dealership business processes.
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for managing/providing the Thompson Retail Experience for all rental product inquiries.
Works closely with Sales, Parts, and Service management to lead a successful Branch workforce.
Knowledge and understanding of the Dealership business model, construction equipment sales and service, and a familiarization with construction industry customers and project management.
Able to function efficiently in, and to manage a team-oriented, collaborative work environment.
Excellent communications ability with external customers and suppliers, and internal resources.
Requires frequent hand use for inspecting, typing, operating the phone, handling materials, and other job-related tasks
May work in situations where hazards may be present
Other duties as assigned
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
BASIC QUALIFICATIONS
EDUCATION & EXPERIENCE Bachelor's Degree in business or technical field preferred, High School diploma required.
Proven quantitative experience leading and managing construction equipment sales, service and parts operations, P&L responsibilities, asset management, and budgeting.
KNOWLEDGE, TECHNICAL SKILL, & ABILITIES
Ability to develop, maintain and manage strong customer relationships with area construction contractors, equipment owners and rental customers.
Experience representing major heavy equipment brands, including the full equipment line and Allied products that complement earth-moving equipment customers.
Familiarization with equipment delivery, service, repair and parts operations.
Able to use standard office equipment: computers, calculators, printers, copiers and fax.
WHAT'S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
WHAT SETS US APART
Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled. Apply Now Listing is current as of Oct 27, 2026 03:15 PM Notify me of jobs like this
Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Employee Stock Options (ESOs)