Find & Apply For Banking Branch Manager Jobs in Palmyra, Wisconsin

Job Title:

Branch Manager Job Description:

The Branch Manager oversees the performance of the branch, manages consumer lending, develops customer relationships, and represents the Bank in the community.

Key Responsibilities:

Leadership and Staff Management Provide coaching and support to branch employees with an emphasis on exceptional customer service and relationship development. Support recruiting, onboarding, training, scheduling, and appropriate branch coverage. Promote teamwork, accountability, professionalism, and the Bank's values. Branch Operations Maintain general management oversight of the branch. Delegate routine operational responsibilities to branch personnel. Monitor branch performance, address operational concerns, and implement improvements. Resolve complex customer issues and assist with teller or banker responsibilities when management involvement is necessary. Consumer Lending Interview applicants, evaluate requests, and originate consumer loans. Make lending decisions within assigned authority and submit other requests for approval. Maintain accurate loan documentation in accordance with Bank policy and applicable regulations. Monitor loan relationships, identify credit concerns, and support collection efforts when necessary. Customer Relationship Management Build strong customer relationships by understanding financial needs and recommending appropriate products, services, and internal partners. Resolve customer concerns promptly and professionally. Support and assist prospective and existing customers in establishing appropriate products and services Business Development and Community Involvement Develop relationships with customers, prospective customers, local businesses, and community organizations. Represent the Bank at community events and within the branch market. Partner with commercial lending, mortgage lending, cash management, and other departments to connect customers with the appropriate Bank resources.

Qualifications:

Education & Experience:

High school diploma or equivalent required; associate's or bachelor's degree in business, finance, banking, or a related field preferred. Three to five years of banking experience preferred, including consumer lending experience. Previous supervisory, coaching, or leadership experience preferred. Knowledge of retail banking products, branch operations, and consumer lending practices. Strong leadership, communication, relationship-building, and problem-solving skills. Proficiency with banking software and Microsoft Office applications.