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Now viewing: Accounts Receivable Assistant
SL
Sigmatex Lanier Textile
Accounts Receivable Assistant
Job Description
Overview We're looking for a friendly, reliable person to help us stay in touch with customers about upcoming and past-due invoices. You won't be negotiating balances or pressuring anyone. This job will be checking in with customers to confirm when they plan to pay, answering simple questions, and letting them know about our ACH payment option if they're used to mailing a check. This is a part-time position with consistent, predictable hours each week. Duties Reach out to customers with outstanding invoices via phone and/or email in a warm, professional manner Confirm expected payment dates and note them accurately in our system Inform customers who typically pay by check about our ACH payment option Answer routine billing questions or flag anything unusual to the team Use good judgment to solve small issues on your own before escalating Keep accurate, organized records of customer conversations Follow up on overdue payments and resolving billing discrepancies Experience Prior experience contacting customers about bills, invoices, or payments (billing, AR, customer service, or similar) A friendly, patient communication style Comfortable taking initiative and solving minor problems without needing step-by-step direction Strong attention to detail and follow-through Proficient with Outlook, Excel, and billing/payment software Excellent organizational skills with attention to detail for data entry, account reconciliation, and financial analysis. Effective communication skills for client interaction and team collaboration. Phone etiquette is essential.