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Brokerage Clerk
Madison, AL

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Guthrie Real Estate Enterprises

Self Storage Assistant

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Job Description

Self-Storage Customer Service Representative We're seeking a dependable, friendly full-time team member to support our self-storage locations. The schedule is Monday through Friday from 9:00 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to noon. The role may include occasional downtime, which can be used for schoolwork or seeking professional certifications. This opportunity may be especially well suited to college students enrolled in online courses. Duties and Responsibilities Welcome customers and provide helpful, attentive service by addressing concerns and responding professionally to telephone and walk-in inquiries. Answer, screen, and route incoming phone calls. Keep required tenant documentation accurate, organized, and up to date, following guidance from management. Work confidently with our online management software and assist with special projects that support its organization and upkeep. Support smooth front-office operations by opening and closing on time, balancing the change drawer, preparing daily bank deposits, and completing required daily, weekly, and monthly reports for the home office. Work collaboratively and communicate clearly and respectfully with management and fellow team members. Additional duties may be assigned as needed. Qualifications We're looking for someone who can perform each essential duty successfully and brings the knowledge, skills, and abilities needed for the position. Reasonable accommodations may be made to help individuals with disabilities perform the essential functions. Primary Responsibilities Support the site manager with facility operations. Respond to phone inquiries from current and prospective customers. Show storage units, explain rental agreement terms, and prepare rental contracts. Perform routine property cleanup. Ensure vacant storage units are clean, dry, secure, and ready for new customers. Rent and clean U-Haul vehicles. Minimum Qualifications Valid driver's license and the ability to maintain a clean driving record. Excellent communication skills. Availability on Saturdays from 9:00 a.m. to noon. Ability to successfully Pass a pre-employment drug screen.
Job Type:
Full-time Education High school diploma or equivalent preferred.
Work Location:
In person
Job Type:
Full-time Pay:
$16.00 per hour
Benefits:
Paid time off
Education:
High school or equivalent (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance