Law Firm Accident Investigator Gastonia, North Carolina Jones Networking is recruiting a Law Firm Accident Investigator for a growing Personal Injury law firm in Gastonia, NC. This highly client-facing position requires meeting with prospective and current clients throughout the beginning and conclusion of their cases. The ideal candidate will have a strong understanding of auto accidents, insurance claims and coverages, excellent communication skills, and the ability to build trust with clients during stressful situations. Bilingual English/Spanish skills are a plus. This mobile, client-facing role requires travel to clients' homes, places of business, medical providers' offices, and the firm's offices in and around Gastonia, NC. Position Summary for the
Law Firm Accident Investigator:
- Meet with prospective clients to conduct initial consultations and gather detailed information about their accident and injuries.
- Evaluate potential cases and gather information needed to determine case viability and next steps.
- Explain the firm's services and assist clients with completing engagement agreements and required documentation.
- Serve as a professional, compassionate point of contact for clients throughout the intake and settlement process.
- Travel to clients' homes, businesses, medical offices, and firm locations as needed.
- Investigate automobile accidents and collect relevant evidence, documentation, photographs, and other case information.
- Communicate with clients, insurance companies, medical providers, and other involved parties as appropriate.
- Assist with settlement meetings and obtain necessary signatures and documentation.
- Accurately document client and case information using firm technology and case management systems.
- Maintain a professional appearance and represent the firm positively in the community.
Qualifications Summary for the
Law Firm Accident Investigator:
- 2+ years of experience in investigations, Personal Injury, insurance claims, or a related legal environment.
- Strong understanding of automobile accidents, insurance claims, and applicable coverages.
- Experience with traffic collision or accident investigation preferred.
- Bilingual English/Spanish skills are a plus.
- Excellent verbal and written communication skills.
- Confident and comfortable meeting with clients face-to-face in a variety of settings.
- Strong interpersonal skills with the ability to communicate professionally and compassionately with individuals who may be experiencing difficult circumstances.
- Highly organized with strong attention to detail.
- Comfortable working independently in a mobile, fast-paced environment.
- Proficient with computers and technology, including entering and maintaining case information.
- Prior law enforcement or military experience is a plus.
- Must have a valid driver's license and clean driving record.
Salary and Benefits of the
Law Firm Accident Investigator:
- Competitive salary
- Generous health benefits package
- Life and disability insurance
- 401(k) retirement plan
- Excellent company culture
Pay:
$55,000.00
00 per year
Benefits:
401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
Hybrid remote in Gastonia, NC 28054