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Sr. Manager, Incoming Client Due Diligence Charles Schwab - 3.9 Lone Tree, CO Job Details $125,000 - $155,000 a year 2 hours ago Benefits Paid parental leave Employee stock purchase plan Health insurance Dental insurance 401(k) Tuition reimbursement Adoption assistance Parental leave Vision insurance 401(k) matching Sabbatical Qualifications Project team coordination Automation Regulatory due diligence experience Metrics Reporting Client relationship development Vendor relationship management Leading team collaboration initiatives Operational excellence initiatives Productivity software Business operations Achieving project delivery timelines Cross-functional team management Legal due diligence experience Project stakeholder communication Supplier risk evaluation Experience conducting due diligence within finance Cross-functional communication IT risk management Full Job Description Lone Tree, CO Requisition

ID 2026-127525

Category Human Resources and Administrative Position type Regular Pay range USD $125,000.00 - $155,000.00 / Year Application deadline 2026-10-13 Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Corporate Vendor Management at Charles Schwab & Co. leads a firm-wide, end-to-end vendor relationship management process designed to maximize vendor performance and value. The organization identifies, mitigates, monitors, and manages vendor risk while helping Schwab meet regulatory and compliance requirements. The Incoming Due Diligence team plays an important role in supporting Schwab's commercial client relationships by coordinating responses to client due diligence, risk, and audit requests. In this highly visible role, you will work across the organization with Legal, Compliance, Technology, Risk, and other subject matter experts to deliver accurate, consistent, and timely information. Your work will strengthen client trust, advance operational excellence, and help Schwab continue to lead with integrity and service above all. As a Sr. Manager, Incoming Client Due Diligence, you will be a senior individual contributor leading complex engagements and high-impact initiatives. You will have the opportunity to influence how the program evolves by modernizing processes, strengthening content governance, and scaling operational capabilities. This is an opportunity to own meaningful work, collaborate with talented partners across One Schwab, and build expertise at the intersection of client service, risk, technology, and vendor management. What you'll do Lead complex and high-profile client due diligence requests from intake through delivery, balancing quality, consistency, and responsiveness. Collaborate on regulatory inquiries, RFP responses, contract negotiation reviews, and remediation efforts. Serve as a trusted advisor on due diligence processes, SIG questionnaires, SOC reports, cybersecurity inquiries, risk documentation, and content interpretation, providing clear guidance to business partners and team members. Lead large-scale due diligence projects and content attestation initiatives, including annual attestation activities, documentation maintenance, and deliverables involving multiple stakeholders. Build strong partnerships across key business units and with Legal, Compliance, Technology, and Risk to resolve issues efficiently and support business objectives. sound judgment, analytical thinking, and deep functional expertise to evaluate complex situations, recommend practical solutions, and drive successful outcomes. Govern the lifecycle of due diligence content, including response accuracy, documentation integrity, version control, and adherence to established standards and processes. Identify opportunities to modernize, automate, and scale team processes, tools, and content management practices while maintaining a consistent client experience. Analyze metrics, trends, risks, and recurring client requests to improve service delivery, content quality, and program effectiveness. Monitor evolving industry trends, regulatory developments, and stakeholder expectations to anticipate potential impacts and strengthen program agility. Share best practices, contribute to cross-functional initiatives, and represent the team in key forums. This is a summary only, and duties and responsibilities may change over time.

Location & Work Arrangement:

This hybrid role requires four days per week in the office and one remote workday. Candidates must live in, or be willing to relocate on their own to, the listed location. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What you have To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required qualifications:

Bachelor's degree or equivalent professional experience. 5+ years of experience in operational risk, vendor management, compliance, audit, financial services, or a related field, preferably in a regulated industry. Working knowledge of incoming due diligence, content management, risk management, third-party oversight, and related business processes. Advanced proficiency with Microsoft Office. Demonstrated ability to serve as a trusted advisor and subject matter expert on complex requests and content management matters. Advanced analytical, problem-solving, and decision-making skills, including the ability to evaluate complex situations, balance competing priorities, and develop effective solutions. Excellent interpersonal, verbal, and written communication skills, with the ability to build relationships, influence stakeholders, and communicate effectively with senior leaders and external parties. Demonstrated ability to independently lead multiple complex projects, coordinate across diverse stakeholders, and deliver high-quality results within established timelines and policies. Experience leading enterprise or cross-functional initiatives and implementing improvements to content management, processes, policies, reporting, automation, or operations. Ability to identify opportunities to modernize and scale processes, improve service delivery, and enhance operational efficiency through continuous improvement and data-driven decision-making. Experience analyzing metrics, trends, risks, and feedback to support program enhancements, operational effectiveness, and positive business outcomes.

Preferred qualifications:

Experience with CoPilot, Adobe PDF, and DocuSign. Experience with data analytics, reporting, or database tools. Knowledge of SIG questionnaires, SSAE 18 SOC reports, PCI DSS, internal controls, financial or banking regulations, information technology concepts, and operational or vendor risk assessments. Audit experience. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

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Facebook LinkedIn X Email Eligible Schwabbies receive Medical, dental and vision benefits 401(k) and employee stock purchase plans Tuition reimbursement to keep developing your career Paid parental leave and adoption/family building benefits Sabbatical leave available after five years of employment