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Compliance Manager
Norwich, CT

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KONOVER RESIDENTIAL CORPORATION

Compliance Manager

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Job Description

Job Summary:
Responsible for ensuring efficient and effective operation of the assigned properties in compliance with the policies and procedures of the Company.
Scope of Duties:
The purpose of this job description is to communicate essential duties and responsibilities associated with the position; however, not all duties and responsibilities are specifically addressed herein. The Company emphasizes a team approach and expects every employee to perform any reasonable task that is consistent with meeting the Company's objectives. These tasks may, at times, include duties and responsibilities that are primarily handled by other job positions. This description does not constitute a contract between The Company and the Employee.
Essential Duties and Responsibilities:
Employee's duties shall be accomplished in consultation with his/her supervisor, and in some cases may require supervisor approval. Duties and responsibilities may be shared with other employees, and may include but are not limited to:
  • Accepts and processes applications and keeps vacancies as low as possible.
  • Establishes and maintains annual recertification and lease renewals schedules.
  • Informs Property Manager of any households out of compliance and or increases in income that exceeds program limits.
  • Schedules and conducts interim and annual recertifications for all current residents including the calculation of the file.
  • Send all documents and verifications needed to complete recertifications.
  • Send files to third-party or internal compliance for review as needed.
  • Maintain organized resident and applicant files at all times to remain in compliance.
  • Keeps the Property Manager and Maintenance Superintendent informed as to upcoming vacancies so the team may prepare for the unit turnover.
  • Assists with conducting annual, move-out and move-in unit inspections
  • Maintains an updated waitlist
  • Assists with the successful marketing of the property.
  • Enter rental receipts and posts entries to tenant ledger accounts.
  • Prepare monthly arrearage report for review by Property Manager.
  • Follows up on non-payments of rent by telephone and/or letter as necessary.
  • Operating the assigned properties in accordance with state, federal and local laws.
  • Operating the assigned properties in a manner that is consistent with Company policy.
  • Operating the assigned properties in accordance with industry standards and best practices.
  • Maintain and position the property in a condition that is clean, safe, and professional.
  • Maintaining professional communication with co-workers, vendors, and residents.
  • Administration of resident leases, including rent collection, renewals, and evictions.
  • Seeking opportunities for improvement and professional development.
  • Limited/indirect recruiting and hiring of certain employees at the assigned properties
  • Limited/indirect supervision of certain on-site employees at the assigned properties
  • Ensuring appropriate employee coverage at the assigned properties.
  • Regular property inspections including limited evaluation of employee and vendor work.
  • Adherence to property financial guidelines and budgets.
  • Maintaining appropriate service contracts and suppliers for the property.
  • Providing regular reporting on the performance at the property.
  • Reviewing and processing invoices at the property.
  • Maintaining files and documentation in conformance with Company policy.
  • Coordinating and responding to emergencies or incidents at the property.
  • Any other duties consistent with efficient and effective property operations
Qualifications:
To perform this job successfully, the employee must be able to satisfactorily perform the Essential Duties & Responsibilities listed herein. Additionally, the below list of qualifications is representative (but not all-inclusive) of the knowledge & skills required to qualify for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Comprehension and Verbal Skills:
    Ability to read, write, and comprehend instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
      Mathematical Skills:
      Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
        Reasoning and Problem Solving:
        Ability to apply common sense understanding in responding to written or oral instructions. Ability to deal with problems based on experience and/or independent judgment.
          Certifications, Licenses:
          As required by Company based on location and property type.
            Physical Demands :
            The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities. Demands include o Using hands to finger, handle, or feel o Speaking, hearing, tasting, or smelling o Occasionally lifting or moving up to ten (10) pounds o Exposure to outside weather conditions o Exposure to loud noise and strong smells o Standing, walking, sitting, reaching with hands and arms o Climbing, balancing, stooping, kneeling, crouching, or crawling o Close/distance/color/peripheral vision, depth perception, and ability to adjust focus
            Pay:
            $30.00 - $34.00 per hour
            Benefits:
            401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance
            Work Location:
            In person

            Benefits

            • Paid Time Off (PTO)
            • 401(k) Plans
            • Professional Development
            • Health and Wellness Programs