Find & Apply For Compliance Manager Jobs in River Forest, Illinois

Job Summary:

Responsible for providing portfolio-wide compliance oversight and technical support for PMI's affordable housing communities. This position serves as the primary resource for Regional Managers, Property Managers, and site staff on resident eligibility, recertifications, tenant files, regulatory reporting, and program requirements.

Core Job Functions:

Tenant Files and Certification Support

• Provides clear, timely answers to staff questions concerning move-ins, annual and interim recertifications, transfers, move-outs, household changes, and related tenant file documentation.
• Reviews and approves certifications and supporting records under established review procedures; verify household eligibility, income, assets, deductions, student status, rent calculations, assistance payments, and effective dates.
• Guides staff in resolving incomplete or conflicting verifications, certification errors, income discrepancies, and other complex file issues; document guidance and escalate matters requiring agency or leadership direction.
• Monitors certification schedules, overdue recertifications, and unresolved file deficiencies across all sites; coordinate corrections and follow through to completion.
• Monitors use of applicable income and rent limits, utility allowances, set-asides, occupancy restrictions, and LIHTC student, available unit, and vacant unit requirements.
• Oversees appropriate use of HUD Enterprise Income Verification (EIV), discrepancy resolution, access controls, confidentiality, and secure handling of resident records. Regulatory Reporting and Agency Coordination
• Maintains a portfolio reporting calendar identifying requirements, responsible staff, supporting documentation, approval steps, and submission deadlines for each property and funding source.
• Prepares, reviews, and submits required regulatory filings and asset management data, including annual owner compliance certifications, LIHTC tenant and building status reports, occupancy reports, and other agency, investor, city, or county reports applicable to each property.
• Oversees monthly Housing Assistance Payments (HAP) voucher preparation, reconciliation, and submission; coordinate eligible special claims and resolve Tenant Rental Assistance Certification System (TRACS) errors, rejected certifications, and subsidy discrepancies with site staff and accounting.
• Coordinates submissions through applicable agency portals, including IHDA DMS and IFA reporting systems where required; validate data and retain submission confirmations and supporting records.
• Serves as a primary compliance contact for HUD, state housing finance agencies, municipalities, housing authorities, contract administrators, and investors; coordinate inquiries, requests for information, and required approvals.
• Prepares and coordinates responses to Management and Occupancy Reviews (MORs), LIHTC reviews, file audits, and other monitoring findings; track corrective actions and supporting evidence through documented resolution.
• Coordinates with the U.S. Department of Housing and Urban Development (HUD), Illinois Housing Development Authority (IHDA), Iowa Finance Authority (IFA), applicable Nebraska housing agencies, city and county departments, housing authorities, contract administrators, investors, and other monitoring entities. Staff Training and Compliance Procedures
• Develops and delivers onboarding, refresher, and targeted training for Regional Managers, Property Managers, leasing staff, and other employees on certifications, file documentation, reporting, EIV, and applicable affordable housing requirements.
• Provides practical coaching, written guidance, templates, checklists, and job aids that help staff apply requirements consistently; assess recurring errors and address training needs.
• Monitors regulatory and agency updates, including applicable Housing Opportunity Through Modernization Act (HOTMA) requirements and implementation deadlines; recommend and coordinate procedure and system updates.
• Reviews and maintains compliance policies, Tenant Selection Plans, Affirmative Fair Housing Marketing Plans, forms, and file standards; coordinate required agency review and approvals.
• Supports consistent application of fair housing, reasonable accommodation, accessibility, VAWA, and applicable occupancy requirements; refer sensitive or disputed matters to leadership and legal counsel as appropriate. Site Inspections and Portfolio Oversight
• Conducts scheduled and risk-based site visits, tenant file audits, and internal mock reviews; inspect compliance records, required postings, and operating practices.
• Coordinates physical inspection readiness with Regional Managers, site teams, and maintenance leadership, including applicable HUD NSPIRE and state or investor inspection requirements; track identified deficiencies and corrective documentation.
• Reports portfolio compliance status, approaching deadlines, recurring findings, and significant risks to the Director of Property Management; recommend practical corrective actions.
• Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

Education:

• Bachelor's degree in business administration, public administration, real estate, or a related field preferred or an equivalent combination of relevant education and experience.
• Current Certified Occupancy Specialist (COS) designation and either Tax Credit Specialist (TCS) or Housing Credit Certified Professional (HCCP) designation, or recognized equivalent credentials covering both HUD and LIHTC compliance. Maintain required credentials and continuing education.
• Additional affordable housing credentials, including possession of all three designations: COS, TCS, and HCCP; experience with HOME, bonds, or other programs represented in the portfolio preferred.

Experience:

• At least three years of progressively responsible experience in affordable housing compliance, including hands-on experience with both LIHTC and HUD Section 8 tenant eligibility, certifications, and file review.
• Experience preparing regulatory reports, responding to audits or monitoring findings, and providing staff training or technical guidance.
• Experience using Yardi Voyager for affordable housing certifications, tenant file management, and compliance reporting. Proficiency with Microsoft Word, Excel, and Outlook; ability to use TRACS, EIV, and applicable agency reporting portals.
• Multi-site or regional compliance experience, particularly with properties in Illinois, Iowa, and Nebraska and with layered financing or subsidy programs preferred.
• Experience working directly with HUD, IHDA, IFA, municipal housing departments, housing authorities, contract administrators, or investor compliance teams preferred.

Skills:

• Strong analytical, organizational, written communication, and interpersonal skills; ability to manage competing deadlines across all sites, work independently, and collaborate with operations and accounting teams.
• Ability to protect confidential resident information and exercise sound judgment in handling sensitive records and compliance matters.
• Working knowledge of HUD occupancy guidance, including Handbook 4350.3 as applicable and subsequent guidance; LIHTC Section 42 requirements; the IRS Guide for Completing Form 8823; and applicable agency compliance manuals and regulatory agreements.
• Ability to interpret layered program requirements, research complex questions, and provide clear, documented guidance while recognizing when additional review is needed.

Pay:

$100,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Tuition reimbursement Vision insurance

Work Location:

In person