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Compliance Manager
Holyoke, MA
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Compliance and Risk Management Manager Holyoke Health Center - 3.8 Holyoke, MA Job Details Full-time $75,800 - $92,500 a year 11 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Project team coordination Confidential information handling Quality of care (regulatory compliance area) Healthcare Administration Gap analysis Trend analysis Bachelor's degree Public Health Attention to detail Quality improvement Risk management Data interpretation Productivity software Clinical program risk management Cross-functional collaboration Associate's degree Patient safety compliance management Full Job Description Holyoke Health is a Federally-Qualified Community Health Center located in Holyoke, Massachusetts, with additional locations throughout Hampden County. We provide low-cost medical, dental, vision, behavioral health, and pharmaceutical services in both English and Spanish to the Holyoke, Chicopee, and the surrounding communities. Under the supervision of the Director of Compliance and Risk Management, this position helps support the Health Center's risk management and regulatory compliance programs across all Health Center sites and programs. The position coordinates activities related to regulatory compliance, accreditation readiness, internal monitoring, corrective action, risk identification, incident management, and patient safety. The Compliance & Risk Manager works collaboratively with clinical and operational leadership, Quality, Compliance, and other departments to address identified risks and compliance requirements. The position also collaborates with Infection Prevention & Control, Safety, Facilities, Security, Human Resources/Employee Health, and the Safety & Incident Resolution Manager on matters that intersect with risk management, regulatory compliance, and patient safety. These functional areas remain under their respective operational leadership and are not directly overseen by this position. Qualifications (Education/Licensure/Certifications) Bachelor's in Nursing, Public Health, Health Care Administration, or Related field 3+ years of working experience in health care compliance, risk management, and or quality improvement. IV. Essential Skills and Experience Experience in a Federally Qualified Health Center (FQHC), ambulatory care, hospital, or other healthcare environment preferred. Working knowledge of healthcare regulatory, accreditation, compliance, risk management, and patient safety requirements. Strong organizational and project coordination skills, including the ability to manage multiple requirements and deadlines. Ability to interpret regulatory requirements and translate them into practical tasks, monitoring activities, and follow-up. Strong data/analytical and problem-solving skills, including the ability to identify trends, gaps, and potential risks. Excellent written and verbal communication skills. Ability to work collaboratively with clinical and operational leaders across multiple departments. Strong attention to detail and ability to maintain accurate documentation and tracking systems. Ability to handle confidential and sensitive information with appropriate discretion. Proficiency with Microsoft Office and electronic reporting, compliance, and documentation systems.