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Training & Compliance Manager JT Services -

Claremore, OK Salary:

$50,000-$65,000 + Performance Bonuses JT Services is one of Oklahoma's fastest‑growing home‑service companies, and we're building a training and compliance system that sets the standard for excellence in plumbing, HVAC, septic, and customer experience. We're looking for a Training & Compliance Manager who thrives on structure, coaching, documentation, and building people into high‑performing professionals. If you love developing others, enforcing standards, and creating systems that make teams better — this is your role. What You'll Do Lead onboarding and training for all new hires across multiple departments Facilitate Day 1 "Total Immersion" orientation Build 10‑day launch plans that get field experts operating independently by Day 11 Create SOPs, checklists, training modules, and certification paths Audit documentation, photos, invoices, safety, and customer experience Ensure Housecall Pro workflows, Slack communication, and daily routines are followed Coach technicians, CSRs, dispatchers, and emerging leaders Identify compliance gaps and implement corrective training Maintain JT University content and version control Support leadership development and succession planning What Makes You a Great Fit These backgrounds consistently produce strong Training & Compliance Managers in home services: Backgrounds That Work Well Former Lead Technician who enjoys teaching Former Field Supervisor with strong documentation habits Former CSR/Dispatch Trainer Former Operations Coordinator Former Quality Assurance Specialist Former Service Manager who prefers systems over drama Former Military trainer/instructor (excellent SOP discipline) Experience That Helps You Succeed 3-5+ years in plumbing, HVAC, septic, or similar home‑service industries 2-4+ years training, coaching, or onboarding adults Strong writing and documentation skills Experience auditing quality, safety, or compliance Ability to hold people accountable with professionalism Comfort teaching technology (Housecall Pro, Slack, etc.) JT Services Benefits 401(k) with company match Paid Time Off Medical, Dental, Vision, Life Insurance Wellness Programs Professional Development & Certifications Birthday PTO Team Events & Monthly Breakfasts A culture that values excellence, integrity, and growth Compensation $50,000-$65,000 base salary + performance bonuses tied to: Training completion Quality audit scores Callback reduction Documentation accuracy Onboarding speed Customer satisfaction Why JT Services We're scaling fast, and we're building systems that allow us to grow without losing quality. You'll play a direct role in shaping how every employee learns, performs, and represents the JT brand. If you want to build something meaningful, create consistency, and elevate an entire organization — you'll thrive here. Applicant Tracking Software by

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