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Logistics Brokerage Carrier Compliance Manager U.S. Freight Brokerage | Highway / RMIS Position Overview We are seeking an experienced Senior Carrier Compliance & Fraud Prevention Specialist to oversee carrier qualification, onboarding, ongoing monitoring, and fraud prevention for our U.S. freight brokerage operations. This role will help protect our customers, freight, and business by ensuring transportation providers meet applicable U.S. Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) requirements, as well as our internal safety, insurance, and customer-specific standards. The ideal candidate brings hands-on expertise in Highway and/or RMIS, strong investigative judgment, and the ability to identify risks and make well-documented carrier approval decisions in a fast-paced brokerage environment. Key Responsibilities Carrier Qualification and Compliance Manage carrier onboarding, qualification, requalification, and ongoing monitoring through Highway and/or RMIS. Verify carrier identity, USDOT and MC numbers, applicable operating authority, insurance status, and supporting documentation against reliable sources. Evaluate FMCSA Safety Ratings, inspection and violation history, driver and vehicle out-of-service rates, crash history, and available CSA/SMS indicators. Distinguish regulatory requirements from company risk thresholds and customer-specific carrier requirements. Review certificates of insurance and verify coverage, limits, effective dates, and relevant exclusions with insurers or authorized agents when needed. Maintain complete, accurate carrier files, including agreements, tax documentation, insurance records, and documented qualification decisions. Fraud Prevention and Investigations Identify and investigate suspected carrier identity theft, unauthorized rebrokering, fraudulent documentation, fictitious pickups, cargo theft schemes, and payment diversion. Validate suspicious changes to carrier ownership, contact information, dispatch relationships, banking details, and factoring arrangements through independent verification. Work with Operations to confirm that the assigned carrier, driver, and equipment match approved load requirements. Investigate platform alerts and discrepancies, document findings, and escalate high-risk cases promptly. Coordinate incident response with Operations, Finance, leadership, insurers, and legal counsel as appropriate. Highway / RMIS Administration Serve as the internal subject matter expert for Highway and/or RMIS. Configure and maintain available qualification rules, alerts, onboarding workflows, and approval controls in line with company policy. Monitor authority changes, insurance cancellations or expirations, safety developments, and fraud indicators. Coordinate with technology teams and platform providers to keep carrier approval status accurately reflected in the transportation management system (TMS). Identify opportunities to improve automation, data quality, and risk visibility. Policies, Controls, and Cross-Functional Support Develop and maintain carrier compliance procedures, risk thresholds, escalation protocols, and exception workflows. Approve, reject, suspend, or reinstate carriers within delegated authority, with documented justification. Place carriers or load assignments on hold when material compliance or fraud concerns remain unresolved. Ensure exceptions receive appropriate review and do not override regulatory prohibitions. Train carrier sales, dispatch, operations, and accounting teams on compliance requirements and fraud warning signs. Conduct periodic carrier audits and communicate emerging risks and regulatory developments to leadership. Required Qualifications 5+ years of experience in carrier compliance, carrier risk management, or transportation fraud prevention, including experience supporting U.S. freight brokerage or 3PL operations. Demonstrated hands-on proficiency in Highway and/or RMIS, including onboarding, monitoring, alert investigation, and carrier qualification workflows. Strong working knowledge of applicable

DOT/FMCSA

requirements, operating authority, carrier insurance, and safety evaluation. Experience using FMCSA SAFER, Licensing & Insurance records, and available SMS information. Proven ability to investigate suspicious carrier activity and make defensible, evidence-based decisions. Familiarity with TMS platforms, carrier master data, and compliance reporting. Strong attention to detail, analytical judgment, and written documentation skills. Professional English communication skills and the ability to enforce standards under operational pressure. Preferred Qualifications Experience with both Highway and RMIS. Experience administering platform rules and supporting TMS integrations. Background in cargo claims, insurance verification, or transportation fraud investigations. Experience qualifying carriers for high-value, temperature-controlled, hazardous materials, or cross-border freight. Bachelor's degree in Logistics, Supply Chain, Business, Criminal Justice, or a related field, or equivalent professional experience. Success Measures Complete and current carrier qualification records. Timely investigation and resolution of critical alerts. Consistent enforcement of carrier approval and suspension controls. Reduced preventable fraud exposure and unauthorized carrier usage. Documented, auditable approval and exception decisions. Efficient onboarding without compromising required verification. Improved operational awareness of carrier compliance and fraud risks.

Pay:

$77,280.87 - $84,334.34 per year

Benefits:

Flexible schedule Referral program

Work Location:

In person