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Compliance Officer / Analyst
Burbank, CA
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Lifetime Windows and Siding Inc.

Permit Coordinator

Job Description

Who We're Looking For Lifetime Home Remodeling is seeking a detail-oriented Permit Coordinator to manage the full permit cycle—from initial intake through final issuance and closeout—ensuring residential projects comply with local ordinances, zoning laws, and building codes. This is a fast-paced coordination role within the Operations team that requires strong organization, accuracy, and a customer-first mindset. You'll support multiple products and jurisdictions while helping elevate our compliance practices and deliver an elite customer experience. This role reports to the Permit & Compliance Manager . What's in it for
You Competitive Compensation:
$28-$34 per hour (hourly non-exempt)
Comprehensive Benefits Package:
Health, dental, and vision insurance; short-term and long-term disability; ClassPass wellness benefits; and a 401(k) with company match
Paid Time Off:
PTO and paid holidays to support work-life balance
Career Stability:
A critical operational role supporting high-volume residential projects across multiple products and jurisdictions
Team Environment:
Work in a collaborative Operations team where process, accuracy, and customer experience matter
What You'll Be Doing Permit Processing:
Pull all required permits for each project based on city and county requirements across multiple products; follow SOPs and daily task expectations
CRM Documentation:
Upload all required permit documents to the CRM—receipts, permits, and final inspection results—cleanly and accurately
Cost Tracking:
Update project cost tabs to reflect permit costs in the customer's project
Inspection Coordination:
Coordinate mid and final inspections; partner with Project Managers to confirm install status and assist with inspection scheduling
Permit Closeout:
Close out permits after final inspections pass; ensure permits are closed prior to expiration
Auditing & Compliance:
Audit county sites for open permits and ensure proper closure through city/county authorities
Resource Maintenance:
Maintain and continuously improve a detailed permit resource site
Expense Reporting:
Maintain accurate expense reports and submit to accounting weekly
Updates & Escalations:
Provide daily and weekly updates, issues, and support needs to the
Permit & Compliance Manager Jurisdiction Standards:
Update permit guidelines and policies for each jurisdiction (including multi-state requirements) in Salesforce for accuracy
Quality Control:
Maintain permit life cycle tracking and ensure documentation standards are met throughout
What You Need Experience:
2+ years replacement windows experience preferred; 2+ years managing processes preferred
Education:
High School Diploma or GED required
Technical Skills:
Proficient with Microsoft Office (Word/Excel), CRM systems, and other company tools; comfortable using a smartphone for business applications
Core Skills:
Strong customer service, organization, and documentation habits; able to multi-task, problem-solve, and prioritize in a deadline-driven environment
Work Style:
Self-motivated, professional, works well in a team setting, and adaptable to department needs
Flexibility:
Willing to work extended or irregular hours—including weekends/holidays—when needed
Physical Requirements Work Environment:
Interior office environment
Requirements:
Standard administrative work demands (extended computer use, sitting/standing as needed) Join Us As a Permit Coordinator at Lifetime Home Remodeling, you'll play a key role in keeping projects compliant, timelines protected, and customers supported. If you're process-driven, detail-oriented, and thrive in a fast-moving operations environment, we encourage you to apply and grow with our team.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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