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Regulatory Compliance Specialist

GENERAL SUMMARY

Ensure Federal Regulations of Title 31 and the Bank Secrecy Act is enforced. Maintain compliance regulations according to current policy and procedure.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort and Casino.

ASSIGNED TASKS

All tasks related to the Regulatory Compliance function as assigned or otherwise stated herein.

TECHNICAL RESPONSIBILITIES

• Apply working knowledge of Microsoft Outlook, Excel, and Word daily
• Apply working knowledge of AS400 and Windows environments daily
• Apply working knowledge of Bally, Resort Advantage, CDS and PolicyIQ or similar software daily.
• Multi-task, prioritize and be flexible throughout the day, week, and month as needed.
• Perform duties in accordance with Pechanga Gaming Commission Minimum Internal Control Standards (MICS).

TEAM RESPONSIBILITIES

• Positively contribute to a team that that is willing to execute tasks and responsibilities in an accurate, timely and consistent manner.
• Positively contribute to a team that is able to execute tasks and responsibilities in an accurate, timely and consistent manner.
• Support Company and departmental management, leadership, philosophies, beliefs, and culture.
• Sharing best practices with others in the department.
• Communicating all necessary and/or beneficial information to others outside of the department.

INDIVIDUAL RESPONSIBILITIES

• Be highly motivated,
• Be resourceful and a self starter
• Be a positive role model.
• Possess a strong work ethic.
• Work successfully in a fast paced and culturally diverse environment.
• Be able to work nights, weekends and holidays when needed.
• Be attentive to detail and accuracy.
• Be highly organized, positive, honest, and a team player.
• Contribute to the professional image of the department.
• Follow through with assigned tasks.

COMMUNICATION SKILLS

• Read, analyze, and interpret regulatory and legal instructions, journals, authoritative pronouncements, reports, and documents necessary to perform your assignments.
• Research and respond to inquiries or complaints from internal customers, external customers, regulatory agencies, and vendors related to your assignments.
• Compose emails, memos, letters, reports, policies, and procedures related to your assignments in a clear, concise, complete, and grammatically manner.
• Communicate information related to your assignments to others in a clear, concise, and complete manner.
• Choose the communication method(s) that maximizes understanding by the recipient(s) of your message.

OTHER RESPONSIBILITIES

• Contribute to a positive work environment and good morale of coworkers.
• Understand who your internal and external customers are, what needs they have, and approach them with a guest service orientation.
• Monitor the proper operation of systems, processes, and tools related to your assigned tasks and report problems and shortcomings timely to your supervisor.
• Able to communicate clearly and concisely to team members with regard to assisting in answering questions and concerns.
• Performs audit in the New Wave System of MTL/MIL's to ensure all entries are entered and correct from the gaming floor and compliance audit.
• Generates exception reports for non-compliance with applicable Title 31 Regulation policies and procedures
• Follow up on exception reports to insure corrective action has been taken.
• Review daily MTLs for all reporting areas to ensure proper completion.
• Generate CTRC forms from the New Wave System
• Verify W 2-G completion is accurate for customer record and annual filing
• Assist customers in all requests for form W2-G, 1099s and 1042S.
• Assist all departments with issues or questions regarding the Title 31 regulations and completion of federal gaming forms.
• Perform your assigned responsibilities accurately and timely.
• Comply with Pechanga Gaming Commission Minimum Internal Control Standards when performing all assignments.
• Comply with Pechanga Resort & Casino Standard Operating Procedures when performing all assignments.

EXPERIENCE, TRAINING, EDUCATION

• 4 years minimum experience of working knowledge of Title 31 regulations.
• Ability to work with minimal supervision and adaptive to change
• Organized and efficient with time and resources
• Gaming and hospitality experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must be able to obtain a Class "A" gaming license.