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Back Office Representative - ECU Credit Union ECU Credit Union - 4.0 Largo, FL Job Details Full-time 2 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications High school diploma or

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Largo, FL Employment Type:

Full-Time Position Summary We are seeking a detail-oriented and dependable Back Office Representative to join our Credit Union operations team. This position is responsible for overseeing debit and credit card operations, processing daily reports, completing general ledger (GL) postings, and supporting the efficient functioning of back-office duties. The ideal candidate will possess strong analytical skills, a commitment to accuracy, and a dedication to providing exceptional member service. Essential Duties and Responsibilities Manage daily debit and credit card operational activities, including maintenance, research, dispute support, and processing. Review and process morning credit union reports, ensuring accuracy and timely completion of required actions. Perform General Ledger (GL) postings and balancing functions as needed. Monitor and reconcile operational accounts and identify discrepancies for resolution. Research and resolve member account issues related to card transactions and account processing. Process account adjustments, chargebacks, and exception items in accordance with credit union policies and procedures. Maintain accurate records and documentation for audits and regulatory compliance. Assist with month-end and year-end operational tasks. Support internal departments with operational inquiries and transaction research. Ensure compliance with all applicable regulations, policies, and security procedures. Perform additional duties as assigned. Qualifications High school diploma or equivalent required; associate degree in business, accounting, or finance preferred. Minimum of 2 years of credit union or banking operations experience preferred. Experience with debit and credit card processing and support. Knowledge of General Ledger (GL) entries, balancing, and reconciliation procedures. Strong attention to detail and accuracy. Excellent organizational and time-management skills. Proficiency with Microsoft Office Suite, particularly Excel. Ability to handle confidential information with discretion. Strong communication and problem-solving abilities. Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Retirement plan with employer contribution Professional development opportunities Supportive team environment How to Apply Interested candidates should submit their resume and cover letter outlining their qualifications and experience for consideration. Join our team and help support the financial success of our members through efficient and accurate back-office operations.