Find & Apply For Credit / Loan Counselor Jobs in Cedar Rapids, Iowa

Member Experience Specialist Metco Credit Union Cedar Rapids, IA Job Details Full-time 8 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Professional networking Interpersonal skills Financial transaction processing Relationship building Interviewing Full Job Description

MEMBER EXPERIENCE SPECIALIST

Build member relationships. Open accounts. Provide consumer lending solutions.

METCO CREDIT UNION

|

CEDAR RAPIDS, IOWA

|

FULL-TIME

|

REPORTS TO VP OF OPERATIONS A

relationship-focused role combining new accounts, member service, membership growth, and consumer lending.

THE OPPORTUNITY

Metco Credit Union is a community-focused financial cooperative committed to creating pathways to financial success. We are seeking a friendly, dependable, and growth-minded professional to open and service accounts, identify financial needs, develop relationships, and originate and process consumer loans. Our small-team environment provides broad experience and the opportunity to make a visible difference.

WHAT YOU WILL DO

• Open and service memberships and accounts and explain products, services, and benefits.
• Assist members with account maintenance, electronic services, transactions, questions, and problem resolution.
• Use needs-based conversations and proactive follow-up to identify deposit, lending, and electronic-service solutions.
• Interview applicants and originate, process, close, and disburse consumer loans within assigned authority and procedures.
• Review application information, credit reports, income, debts, collateral, and required documentation.
• Support membership growth, relationship outreach, teller coverage, and other needs of a small, cross-trained team.
• Maintain accurate records and comply with policies, internal controls, security standards, BSA, AML, OFAC, fair-lending, and other requirements.

WHAT WE ARE LOOKING FOR

• A genuine interest in helping people and building long-term relationships.
• Strong communication, listening, organization, accuracy, judgment, and follow-through.
• Credit union, banking, lending, loan-processing, or relationship-focused service experience is preferred.
• Account-opening, consumer-lending, credit-review, or financial-system experience is helpful; training is available for the right candidate.
• Professionalism, dependability, discretion, adaptability, and a team-first attitude.

HOW TO APPLY

Submit a resume and brief statement of interest to Regan Carlo at . Applications will be reviewed as received. Competitive compensation and benefits are provided in accordance with Metco's current plans.

Expected hours:

40.0 - 42.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person