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Finance
Credit / Loan Counselor
Champlin, MN

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Transworld Systems Inc

Private Student Loan Collectors

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Job Description

Private Student Loan Collectors

Augusta, Georgia; Clearwater, Florida; Wisconsin, United States; Chattanooga, Tennessee; Greenville, North Carolina; Moorestown, New Jersey; Orlando, Florida; Sycamore, Illinois; Rock Hill, South Carolina; Laramie, Wyoming; Madison, Wisconsin; Warrenville, Illinois; China Grove, North Carolina; Salisbury, North Carolina; Chaplin, Minnesota

Collections

3180

Job Description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location:

This is a remote/work from home position.

Compensation:

$20-$26/hour based on experience Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

Call consumers to secure payments on past due student loan accounts. Each call is unique…you'll never get bored!

Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Qualifications

High School diploma or equivalent

Access to high-speed internet required.

5+ years of Private Student Loan 3rd party experience FDCPA knowledge Professional phone etiquette and solid negotiating skills.

Positive attitude and strong customer service aptitude.

Ability to problem solve and multitask.

Willingness to maintain confidentiality.

Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!

Ability to exchange accurate information effectively over the phone.

For Remote Positions:
The minimum internet speed requirements for remote work are as follows:

Broadband internet connection (No DSL, or Dial Up)

Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)

Speed Test Results:

25 mbps download, 20 mbps upload

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings