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Finance
Credit / Loan Counselor
Meridian, MS

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Now viewing: Customer Service Agent Credit Card Services
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iQor

Customer Service Agent Credit Card Services

Entry-Level JobVerifiedNo experience needed

Job Description

Support a Leading Credit Card Company | Competitive Pay + Growth Opportunities Do you thrive in a fast-paced environment? Are you great at calming tense situations while staying organized and solution-focused? If you can multitask like a pro and communicate with clarity and empathy, we want to hear from you! We're hiring Call Center Chat Agents to deliver exceptional digital support for a major credit card portfolio. You'll assist customers through live chat, helping resolve account questions, payment concerns, and service issues — all while maintaining professionalism, accuracy, and compliance. Pay rate : $18.00 Work setting : Onsite in our
Meridian Call Center What You'll Do:
  • Assist customers via high-volume live interactions
  • Use strong listening and reading comprehension to fully understand customer needs
  • Maintain effective control to guide conversations efficiently
  • Apply de-escalation techniques when handling challenging situations
  • Solve problems quickly and accurately
  • Multitask across multiple systems while documenting interactions
  • Meet quality, productivity, and customer satisfaction goals What Makes You a
Great Fit:
✔ Previous call center experience preferred ✔ Strong written communication skills ✔ Confident problem-solving abilities ✔ Excellent multitasking skills ✔ Demonstrated empathy and professionalism ✔ Ability to remain calm, focused, and customer-centric Why Join Us?
  • Competitive base pay
  • Performance incentives
  • Paid training
  • Advancement opportunities
  • Supportive, team-driven culture If you're ready to build a career in financial services while delivering top-tier customer experiences, apply today!
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Education:
High school or equivalent (Required)
Work Location:
In person