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I
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Customer Service Agent Credit Card Services
Entry-Level JobVerifiedNo experience needed
Career Insights for Credit / Loan Counselor
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Scorecard
Based on Mississippi data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
$42,771 / year median in Mississippi
-11% projected decline
Job Description
Support a Leading Credit Card Company | Competitive Pay + Growth Opportunities Do you thrive in a fast-paced environment? Are you great at calming tense situations while staying organized and solution-focused? If you can multitask like a pro and communicate with clarity and empathy, we want to hear from you! We're hiring Call Center Chat Agents to deliver exceptional digital support for a major credit card portfolio. You'll assist customers through live chat, helping resolve account questions, payment concerns, and service issues — all while maintaining professionalism, accuracy, and compliance. Pay rate : $18.00 Work setting : Onsite in our
Meridian Call Center What You'll Do:
- Assist customers via high-volume live interactions
- Use strong listening and reading comprehension to fully understand customer needs
- Maintain effective control to guide conversations efficiently
- Apply de-escalation techniques when handling challenging situations
- Solve problems quickly and accurately
- Multitask across multiple systems while documenting interactions
- Meet quality, productivity, and customer satisfaction goals What Makes You a
Great Fit:
✔ Previous call center experience preferred ✔ Strong written communication skills ✔ Confident problem-solving abilities ✔ Excellent multitasking skills ✔ Demonstrated empathy and professionalism ✔ Ability to remain calm, focused, and customer-centric Why Join Us?- Competitive base pay
- Performance incentives
- Paid training
- Advancement opportunities
- Supportive, team-driven culture If you're ready to build a career in financial services while delivering top-tier customer experiences, apply today!