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Finance
Credit / Loan Counselor
Albuquerque, NM

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Santa Fe Federal Credit Union

Consumer Loan Officer

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Job Description

Loan officers provides information on financial products and services to current and prospective members in order to sell consumer loans on behalf of the credit union. Loan officers are responsible for completing the full loan application process, including the preparation of documents, analysis of data and credit history, as well as collecting and reviewing required documentation for consumer loan products.
Duties and Responsibilities:
Provide exceptional service to member from the loan application process through approval and after. This includes collections, maintenance, servicing, and underwriting tasks. Make calls to members using lead lists generated internally to increase clientele and loan applications. Become familiar with members' financial situations in order to suggest the best products and services to meet their needs. Determine collateral needs and payment plans for members applying for routine loans. Recommend and outline terms of loans. Inform and educate prospective borrowers of loan commitments. Analyze current financial position of applicant to determine the degree of risk involved in the extension of credit and assigns appropriate LTV, tier, rate, and term. Provide support to co-workers regarding policies, procedures, technical inquiries, and general information questions. Participate in certain follow up procedures with members regarding delinquent loans. Network within the community to promote the credit union's services and generate new lending opportunities. Represent the credit union to the community respectfully in any setting and in official and unofficial capacities.
Qualifications:
High school diploma or equivalent 5 years of consumer lending required Satisfactory personal financial responsibility Excellent written and verbal communication skills Effective time management and prioritization skills Dependability and follow-through Sound analytical and logical judgment Capacity to successfully work both alone and in a team setting Positive and friendly attitude Ability to apply written policy along with critical thinking to make necessary decisions Aptitude for building rapport, credibility, and trust within the credit union and local community Bilingual preferred Compensation based on experience Santa Fe FCU is an equal Opportunity Employer.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Health and Wellness Programs