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Now viewing: Bankruptcy Collections Specialist III
MB
M&T Bank
Bankruptcy Collections Specialist III
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Job Description
- Overview:
- Manages complex accounts with the following areas of specialization: Foreclosure, Bankruptcy, REO/Property Preservation, Repossession, Remarketing, Legal Liaison or Post Charge Off Collections.
- Primary
- Responsibilities
- :•+ Initiate contact with consumer borrowers that are in the mid to late stages of delinquency; assess the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages, or Extensions.
+ Initiate contact with customers' attorneys and Bankruptcy trustees.
+ Investigate and conduct skip tracing as required.
+ Submit recommendations for account placement with third party collection agencies, attorneys, brokers, and property preservation firms.
+ Initiate direct contact with borrowers (consumer, mortgage, deposit overdraft, business banking), assessing the prospect of repayment, arranging repayment schedules or other solutions.
+ Contact business partners and vendors to ensure services provided are meeting predetermined service level agreements.
+ Participate in loss prevention by employing advanced strategies that provide adequate protection for M&T with respect to its interest in the collateral securing the loan, while maximizing the cost containment opportunities.
+ Review collateral condition and establish asset value. Negotiate sale with prospective buyers and conclude sales transaction with limited oversight.
+ Develop an understanding of the business and its functions, processes and operations.
+ Keep abreast of business and market trends that may affect business department.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Complete other related duties as assigned.
- Scope of Responsibilities:
- This position works under general supervision and has autonomy when performing skip-trace. In addition, this position does have the authority to waive late fees, within guidelines.
- Education and Experience Required:
- A combined minimum of 3 years' higher education and/or work experience including a minimum of 1 year experience in customer service, customer-facing, collections, call center or sales. Experience with word processing, spreadsheet and presentation software. Detail oriented. Strong verbal and written communication skills.
- Education and Experience Preferred:
- Knowledge of M&T Bank systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
- Location
- Millsboro, Delaware, United States of AmericaM&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Benefits
- Dental Insurance