Find & Apply For Customs Broker Jobs in Crystal City, California

Priority Worldwide Services is seeking an Import Agent to coordinate international air, ocean, and ground import shipments for time-critical, sensitive, and high-value cargo. In this fast-paced role, you will manage end-to-end import operations, including documentation, customs clearance support, carrier coordination, and proactive shipment tracking. You will communicate closely with customers, carriers, and internal teams to resolve issues, ensure on-time delivery, and maintain strict regulatory compliance. This position offers exposure to complex global logistics, opportunities to build problem-solving skills, and career growth within an innovative, team-oriented organization committed to reliability and accountability. Responsibilities Coordinate and manage international import shipments via air, ocean, and ground Prepare and review import documentation and customs entries for accuracy and compliance Communicate with carriers, customs brokers, and vendors to track and expedite freight Provide responsive customer service, status updates, and issue resolution to clients Monitor time-critical, sensitive, and high-value shipments to meet delivery deadlines Ensure compliance with customs regulations, trade requirements, and company policies Update shipment data in logistics systems and maintain accurate records Collaborate with internal teams to resolve delays, exceptions, and logistics challenges Support quoting, routing, and cost optimization for import moves Participate in continuous improvement of import and logistics processes Required Skills Import operations management Customs documentation and compliance Freight forwarding (air, ocean, and ground) Logistics and shipment tracking systems Customer service and client communication Regulatory knowledge (CBP, trade compliance) Problem-solving in time-critical environments Data entry and recordkeeping accuracy Rate negotiation and quoting basics Microsoft Office and logistics software