Warehouse CSR
7 El Paso, TX From $13 an hour - Full-time Apply with Indeed Custom Broker Representative(aka Imports/Exports CSR)
Experience and Education:
High school diploma or equivalent required College degree preferred 3- years of customer service experience Experience working with CBP documentation preferred
Bilingual Certifications & Licenses:
Industry related certifications
Computer Skills:
Database user interface Microsoft Applications (Word, Excel, Outlook, PowerPoint) Typing skills (40+ WPM)
Job Responsibilities:
Inputting and transmit shipper export declaration Follow up with Haz-Mat & USDA issues Prepare
IT, IE, TE
in-bonds, 7501 entries, withdrawals, 3499, 7512 back forms Keep a log of prepared documents Input FDA entries Represent RL Jones on CBP issues Organize and scan all documents into AceSuite so they may be easily identified Periodic audit of import documents Make sure importers comply with CBP rules & regulations Review gas and petroleum, PMI, and Damco reports Provide customer service Other duties as assigned Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace shipment files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with suppliers
- Meet compliance at all times
- Network communications, timely responses to emails and requests
- Meet KPI standards in accordance with Company policy
- Understand customers procedures
Job Type:
Full-time Salary:
$11.00 to $13.00 /hour
Job Type:
Full-time Pay:
From $13.00 per hour
Work Location:
In person