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Elevance Health

Director, Healthcare Account Management (Carelon Solutions)

Pay: $165,000–$215,000/yr

Posted: 3 weeks ago

Location: Hanover, MD (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 11/14/2026

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Job Description

Director, Healthcare Account Management (Carelon Solutions)

Date Posted:

27 September 2026

Closing Date:

October 27, 2026

Recruiter:

Elevance Health Location:

Hanover, Maryland Salary:

USD165,000

USD215,000

Job Type & Industry:

Data, Ai & Technology >

Ai & Technology Governance, Technology Risk, Business & Management Consultancy, Healthcare & Pharmaceutical Contract Type:

Permanent Job Reference:

2989937301-2 Apply for this job now Job Description Director Carelon Account Management at Elevance Health Elevance Health seeks a Director Carelon Account Management to lead strategic relationships for Carelon solutions across complex healthcare clients. In this role, you will own a portfolio of health plan and employer accounts, driving performance, quality, growth, and member outcomes. You will build executive-level client partnerships, oversee contract delivery and SLAs, and use data and analytics to improve results. You will collaborate closely with clinical, operations, technology, and product teams to deliver integrated whole-health solutions, identify expansion opportunities, and support innovation. The director will lead and develop an account management team, champion Elevance Health's mission-driven, inclusive culture, and contribute to enterprise initiatives that advance community health and simplify healthcare for millions of members. Responsibilities Lead strategy and execution for Carelon account portfolios to meet growth, quality, and financial targets. Develop and maintain senior-level client relationships, serving as primary executive contact. Oversee contract performance, SLAs, and regulatory compliance across Carelon solutions. Use data and analytics to monitor outcomes and drive performance improvement initiatives. Collaborate with product, clinical, operations, and technology teams to deliver integrated solutions. Identify expansion and upsell opportunities aligned with client and Elevance Health goals. Guide issue resolution and risk mitigation for complex client and operational challenges. Develop account roadmaps and business reviews for internal and external stakeholders. Lead, coach, and develop a high-performing account management team. Support enterprise transformation, innovation, and best-practice adoption across accounts. Required Skills Account management leadership Healthcare payer operations Value-based care models Client relationship management Strategic planning Contract management Performance analytics Cross-functional collaboration Regulatory and compliance knowledge Process improvement