Find & Apply For Financial Analyst Jobs in Springdale, Arkansas

Job Title:

Financial and Systems Analyst/Manager Department:

Finance Reports To:

Chief Financial Officer Position Summary The Systems & Financial Analyst/Manager is an in-person position that combines administration and optimization of the company's Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems with financial analysis, reporting, and planning support for the Finance department. This role serves as the primary liaison between the company and all technology vendors, including ERP, CRM, managed IT services, cybersecurity, telecommunications, and other outsourced technology providers, while also supporting the CFO with budgeting, forecasting, and financial reporting drawn from those same systems. This individual acts as the central point of contact for all internal IT-related needs, ensuring that outsourced service providers deliver reliable, secure, and cost-effective solutions aligned with business objectives, and serves as a financial analyst who turns ERP and CRM data into accurate, timely reporting and analysis for leadership. The position requires a combination of systems management, financial analysis, vendor relationship management, project coordination, and end-user support. Key Responsibilities ERP and CRM System Management Administer, maintain, and optimize ERP and CRM systems (Datacor) to support operational and financial reporting efficiency and data integrity. The systems are hosted by Datacor and the administrator works closely with their service to maintain the systems and achieve the company's objectives. Coordinate system updates, upgrades, integrations, and enhancements Manage user access, roles, permissions, and system security controls Ensure data accuracy, system reliability, and performance monitoring, particularly for financial and operational data Develop and maintain system documentation, workflows, and standard operating procedures Identify opportunities to improve automation, reporting, and business processes Financial Analysis and Reporting Assist with monthly, quarterly, and annual financial reports, management reports, and KPI dashboards using ERP and CRM data Analyze actual-to-budget variances, cost trends, and profitability, and present findings with actionable recommendations Support month-end and year-end close processes, including reconciliations and general ledger support Assist with ad hoc financial modeling and analysis to support business decisions Partner with accounting and operations teams to ensure financial data integrity across systems Vendor Relationship and Contract Management Serve as the primary relationship manager for ERP, CRM, managed IT services, and other technology vendors Coordinate communication between internal stakeholders and external providers Monitor vendor performance against service level agreements (SLAs) Escalate issues and ensure timely resolution of system or service problems Maintain vendor contact lists and support documentation Technology Project Leadership Lead or coordinate technology-related projects, including system implementations and upgrades Manage timelines, budgets, and deliverables for IT and system initiatives Ensure proper testing and validation of system changes Coordinate integrations between ERP, CRM, and third-party applications Document project plans, risks, and outcomes Coordinate with vendors to maintain cybersecurity and data protection standards. Ensure systems comply with company policies and regulatory requirements Reporting, Processes and Continuous Improvement Develop and maintain operational, financial, and management reports from ERP and CRM systems Develop SOPs and documented workflows for all ERP and CRM processes. Assist with training on the ERP and CRM. Analyze system and financial performance and recommend improvements Identify opportunities to reduce costs and improve efficiency Support data governance and reporting accuracy Qualifications Education Bachelor's degree in Information Systems, Finance, Accounting, Business Administration, or related field preferred Equivalent work experience may be considered Experience 2-5+ years of experience with ERP and/or CRM systems Experience working in a small or mid-sized business environment preferred Experience in financial analysis, budgeting, forecasting, or accounting is a plus Technical Skills CRM Management including user access and security management Systems integration and troubleshooting Microsoft Office and reporting tools Financial modeling, budgeting, and reporting in Excel is a plus Familiarity with GAAP and financial statements is a plus Soft Skills Strong organizational and project management skills Excellent communication and vendor coordination abilities Ability to prioritize multiple requests and manage competing deadlines Strong analytical, quantitative, and problem-solving skills Customer service mindset Ability to work independently with limited supervision

Pay:

$75,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person