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Director - Alliances & Partnerships (North America)
Job Description
Director - Alliances & Partnerships (North America) at TRUGlobal Director - Alliances & Partnerships (North America) at TRUGlobal in El Verano, California Posted in about 23 hours ago.
Type:
full-time About the role TRUGlobal is a global IT managed services company serving North American enterprise clients across semiconductor, retail and other industry verticals. As we scale our AI-led infrastructure services and AIOps platform strategy, we're hiring a Director of Alliances to build and own our partner's ecosystem in North America. You'll be the architect of our alliance strategy - identifying, signing and growing partnerships with OEMs, ISVs, hyperscale's and platform vendors that amplify our managed services and agentic delivery offerings. What you'll do
- Build and manage strategic alliances with OEM and technology partners (AIOps platforms, observability, ITSM, cloud hyperscale's, data/AI platforms)
- Structure partnership models: reseller, OEM/white-label, co-sell, MSP program enrollment and joint GTM motions
- Drive sourced and influenced revenue through partner-led pipeline in North America
- Own partner program compliance, certifications and tier progression with hyperscale's and ISVs
- Work with delivery and practice leadership to align partner capabilities with client solutions
- Represent TRUGlobal at partner events, QBRs and executive briefings What we're looking for
- 12+ years in IT services/technology, with 5+ years in alliances, channel or partner management
- Proven track record building OEM or ISV partnerships that generated measurable revenue
- Existing relationships with hyperscale partner orgs (AWS/Azure/GCP) and/or enterprise software vendors
- Understanding of managed services economics and how partnerships change delivery models
- Comfortable operating in fast-moving environment in overlapping US time zone.
Why TRUGlobal We're building a differentiated AI-led services model - partnerships aren't a side function here; they're central to the strategy. You'll report into senior leadership and have real authority to shape the ecosystem.