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Financial Manager
Morgan Hill, CA
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Welcome to The Ford Store Morgan Hill The Ford Store Morgan Hill is one of the Bay Area's premier family-owned and operated Ford dealerships. We proudly serve Morgan Hill, San Jose, and surrounding communities by providing exceptional customer service, quality new and used vehicle sales, and outstanding automotive repair and maintenance services from our modern, state-of-the-art facility. At The Ford Store Morgan Hill, we believe our employees are the foundation of our success. We are always looking for motivated, dependable, and team-oriented individuals who are ready to grow their careers in a fast-paced and rewarding environment. If you are looking to join an exciting team that values professionalism, teamwork, and customer satisfaction, we encourage you to apply. Why Join Our Team? Competitive pay and benefits package Supportive and team-focused work environment Opportunities for career growth and professional development Employee discounts Flexible work arrangements for qualifying positions Benefits May Include Medical Insurance Dental Insurance Life Insurance 401(k) Retirement Plan Company Discounts The Ford Store Morgan Hill is an Equal Opportunity Employer committed to recruiting and hiring qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, veteran status, or any other protected status under applicable law.
DescriptionFinance ManagerJob Purpose:
Manage dealership finance and insurance operations while assisting customers with financing, vehicle protection products, and required sales documentation. The Finance Manager is responsible for delivering exceptional customer service, maintaining compliance with dealership and legal requirements, maximizing dealership profitability, and supporting overall dealership sales operations.
Key Responsibilities:
Finance & Insurance Operations Present financing options, extended service contracts, GAP coverage, maintenance plans, and other finance and insurance products to customers Structure, submit, and finalize finance deals with lending institutions and finance sources Obtain lender approvals and ensure accurate completion of all financing documentation Prepare, review, and finalize contracts, title documents, lender paperwork, and related sales documentation Verify accuracy of taxes, title information, registration documentation, and deal structure Ensure all required paperwork is completed accurately and timely in accordance with dealership, lender, manufacturer, and legal requirements Maintain compliance with all federal, state, local, and lender regulations related to finance and insurance transactions Maintain strong relationships with finance sources, lenders, manufacturer representatives, and vendor partners Assist with inventory protection products, aftermarket products, and dealership profitability initiatives Customer Service & Sales Support Deliver exceptional customer service during all customer interactions Clearly explain financing terms, contracts, products, and available options to customers Handle customer concerns and questions professionally and courteously Support customer satisfaction and customer retention efforts through professional communication and relationship-building Work collaboratively with the Sales Department to support vehicle sales and dealership operations Assist Sales Consultants and Sales Managers throughout the sales and delivery process as needed Support delivery processes that create positive customer experiences and dealership loyalty Promote dealership products, services, and protection programs while maintaining ethical sales practices Administrative & Operational Responsibilities Maintain accurate records, reports, and finance documentation Utilize dealership management systems (DMS), CRM systems, finance software, and lender portals effectively Review and analyze department performance, profitability, and operational effectiveness Attend dealership meetings, training sessions, and manufacturer or lender training as required Follow dealership policies, procedures, operational standards, and confidentiality requirements Maintain professional working relationships with customers, lenders, vendors, coworkers, and management Uphold confidentiality regarding customer, employee, financial, and dealership information Perform additional duties and responsibilities as assigned by management
QualificationsJob Qualifications:
Required Qualifications Previous automotive finance manager or automotive sales management experience required Strong communication, negotiation, and interpersonal skills Strong customer service and relationship-building skills Strong organizational, analytical, and problem-solving skills Ability to multitask and perform effectively in a fast-paced dealership environment Professional appearance and positive attitude Ability to maintain accuracy and attention to detail while handling financial documentation Basic computer proficiency required Ability to learn and utilize dealership management systems (DMS), CRM systems, lender software, and finance platforms Knowledge of finance, insurance, compliance, and dealership sales processes required Dependable attendance and punctuality required Ability to maintain confidentiality regarding customer, employee, financial, and dealership information Ability to follow dealership policies, procedures, and compliance requirements Valid driver's license with acceptable driving record preferred Ability to work evenings, weekends, and holidays as business needs require Preferred Qualifications Previous Ford dealership experience preferred Previous automotive F&I product sales experience preferred Experience working with multiple lenders and finance sources preferred Knowledge of federal, state, and local automotive finance compliance requirements preferred Experience using dealership management systems (DMS), CRM systems, and finance software preferred Strong track record of finance product sales and customer satisfaction preferred Experience analyzing financial performance, deal structure, and profitability metrics preferred Bilingual communication skills are a plus
Physical Requirements:
Ability to frequently stand, walk, sit, reach, and use hands for computer and finance-related functions Ability to occasionally lift and move items up to 25 pounds Ability to work in a fast-paced dealership environment Ability to regularly use computers, phones, printers, scanners, and other office equipment Ability to occasionally bend, stoop, kneel, squat, push, pull, and climb stairs Ability to regularly perform repetitive hand and finger movements for computer and documentation tasks The physical demands described above are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made in accordance with applicable laws.
Pay:
$100,000.00 - $250,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance