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Financial Manager
Harmony, PA
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About us Our mission at LEFCON is to improve, protect, and deliver reliable technology while providing exceptional employee support, unparalleled customer service, and significant community contributions. We measure our ability to deliver on the mission through Employee Experience, Customer Satisfaction, and our Financials. At LEFCON, our people come first. When we get it right with our people and our customers. The financial results seem to take care of themselves. This is why we have been on Inc.'s Fastest-Growing Private Companies list for the last 5 years. The Accounting Manager is responsible for overseeing LEFCON's daily accounting operations, ensuring accurate and timely billing, managing accounts receivable and payable, maintaining financial records, and protecting the financial integrity of the organization. This role serves as the primary owner of LEFCON's accounting and billing processes, ensuring that services delivered, hardware sold, recurring contracts, and other billable activities are accurately reflected in the company's financial systems. The Accounting Manager works collaboratively with Client Success, Quoting & Procurement, Project Delivery, Technology Operations, and Executive Leadership to identify financial discrepancies, prevent revenue leakage, improve operational efficiency, and support profitable business growth. Success in this position requires strong financial discipline, attention to detail, accountability, and a proactive approach to identifying and resolving issues before they negatively impact the business. Core Purpose Ensure LEFCON bills accurately, collects promptly, pays appropriately, and maintains reliable financial information that supports profitable growth. The Accounting Manager is expected to take ownership of the entire accounting process, identify financial risks, and ensure that no revenue is unnecessarily lost because of billing errors, incomplete information, poor communication, or a lack of follow-through. Key Responsibilities 1. Billing Accuracy and Revenue Protection Oversee the complete billing process for managed services agreements, time-and-materials services, project work, hardware, software, and recurring licensing. Ensure invoices accurately reflect contractual agreements, approved services, delivered products, and applicable billing rates. Review and monitor unbilled work, including technician labor, materials, contract overages, and other chargeable activities. Ensure recurring monthly billing accurately reflects active contracts, supported devices, applicable licensing, and contracted services. Identify discrepancies between contracted services, actual service delivery, and invoiced amounts. Investigate and resolve missing charges, incorrect rates, unbilled services, and other sources of revenue leakage. Ensure billing exceptions, write-offs, credits, and adjustments are appropriately reviewed, documented, and authorized. Establish and maintain consistent billing review and approval procedures. Coordinate with Client Success and operational teams to resolve billing concerns and prevent recurring errors. 2. Accounting Systems and Financial Integrity Maintain accurate financial information across Helios, QuickBooks, and other applicable financial systems. Monitor the integration and reconciliation of billing information between Helios and QuickBooks. Ensure customer records, billing contacts, contract information, and financial mappings are accurate and current. Identify and resolve invoice synchronization errors, missing financial mappings, and other accounting system discrepancies. Monitor contract billing health and correct or coordinate resolution of issues before monthly billing cycles. Ensure proper documentation and financial record retention. Develop and maintain standardized accounting procedures, internal controls, and reconciliation processes. Collaborate with appropriate departments to ensure that financial data accurately reflects business activity. 3. Accounts Receivable and Collections Oversee accounts receivable and ensure timely collection of outstanding customer balances. Monitor aging reports and proactively address overdue invoices. Establish consistent follow-up procedures for delinquent accounts. Coordinate with Client Success and Executive Leadership regarding payment disputes, collection concerns, and potential service holds. Investigate and resolve customer billing disputes in a professional and timely manner. Monitor payment trends and identify customers presenting elevated collection risks. Maintain accurate records of outstanding balances, customer communications, and collection activities. Recommend improvements that reduce days sales outstanding (DSO) and improve cash flow. 4. Accounts Payable and Vendor Reconciliation Oversee accounts payable processes to ensure vendor invoices are accurate, approved, and paid according to established terms. Reconcile distributor invoices against purchase orders, received products, and agreed pricing. Identify and resolve discrepancies involving quantities, pricing, shipping, credits, and incomplete deliveries. Work closely with Quoting & Procurement to ensure equipment purchases, receiving records, and vendor invoices align. Prevent duplicate payments, unauthorized charges, and payments for products or services not received. Monitor vendor credits, returns, and outstanding financial adjustments. Maintain professional relationships with vendors and distributors while protecting LEFCON's financial interests. 5. Financial Reporting and Profitability Prepare and maintain accurate financial reports that support management decisions. Monitor revenue, expenses, gross profit, margins, and financial performance against established expectations. Analyze client and contract profitability to identify underperforming agreements, unusual costs, and opportunities for improvement. Review profitability associated with managed services, project delivery, hardware, software, and professional services. Identify financial trends, anomalies, and operational activities that negatively impact profitability. Support monthly financial reviews, budgeting, forecasting, and financial planning. Provide Executive Leadership with timely, actionable financial information. Collaborate with department leaders to improve cost awareness, financial accountability, and operational performance. 6. Contract and Recurring Revenue Management Validate recurring monthly revenue against active client contracts and approved pricing. Ensure contract additions, removals, renewals, and changes are accurately reflected in billing. Verify device counts, licensing quantities, recurring service charges, and contract-specific billing terms. Monitor prepaid block-hour balances, contract overages, and authorized adjustments. Identify expired contracts, incomplete billing records, and discrepancies between contract values and invoiced amounts. Coordinate with Client Success to resolve contractual billing questions and communicate approved changes to customers. Ensure recurring revenue is neither omitted nor improperly billed. 7. Cross-Functional Collaboration and Process Improvement Partner with Quoting & Procurement to ensure accurate equipment costs, purchase orders, vendor billing, and financial reconciliation. Collaborate with Project Delivery to verify project billing, deposits, labor charges, change orders, and project financial closure. Work with Technology Operations to identify missing or incorrect billable labor, materials, and service records. Partner with Client Success to address contract discrepancies, customer billing concerns, and recurring revenue adjustments. Identify recurring accounting errors and implement sustainable process improvements. Communicate financial risks and operational concerns proactively to the VP of Organizational Effectiveness. Promote shared accountability for billing accuracy, timely financial transactions, and revenue protection across the organization. 8. Financial Controls, Compliance, and Accountability Maintain strong internal controls over invoicing, payment processing, financial adjustments, and recordkeeping. Ensure appropriate approvals are obtained for credits, write-offs, refunds, and billing exceptions. Maintain accurate documentation supporting financial transactions and accounting decisions. Support month-end and year-end closing activities, reconciliations, and financial reviews. Coordinate with external accounting professionals, tax advisors, and auditors as required. Ensure accounting practices follow applicable regulations, company policies, and established financial procedures. Identify process failures and implement corrective actions that prevent repeat occurrences. Take responsibility for resolving accounting issues rather than allowing unresolved items to move between departments. Required Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or related discipline, or equivalent relevant experience. 5+ years of progressive accounting or financial operations experience. Experience overseeing accounts receivable, accounts payable, billing, reconciliations, and financial reporting. Strong working knowledge of QuickBooks or comparable accounting platforms. Proficiency with Microsoft Excel and financial reporting tools. Demonstrated ability to identify financial discrepancies, investigate root causes, and implement corrective actions. Understanding of generally accepted accounting principles (GAAP) and standard accounting controls. Strong organizational, analytical, problem-solving, and communication skills. Ability to manage competing deadlines while maintaining accuracy and attention to detail. Proven ability to work collaboratively across departments and hold stakeholders accountable for financial processes. Preferred Qualifications Accounting experience within a managed services provider, IT consulting firm, technology company, or professional services organization. Experience managing recurring revenue, service contracts, project billing, and time-and-materials invoicing. Familiarity with PSA, ERP, or integrated billing and accounting systems. Experience reconciling hardware procurement, distributor invoices, and inventory-related transactions. Experience improving accounting workflows, documenting procedures, and implementing financial controls. Prior experience supervising accounting personnel or coordinating cross-functional financial processes. Understanding of client profitability, gross margin, cost allocation, and revenue leakage.
Important:
Please provide an email address and potential dates and times you are available for a possible interview. Failure to answer ALL pre-screening questions will eliminate you from consideration.
Job Type:
Full-time Pay:
$60,000.00 - $70,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Application Question(s): Please provide a valid email address that will be used for scheduling an interview. Please list 2-3 dates and time ranges that you could do an interview
Experience:
Accounting:
5 years (Preferred)
Work Location:
In person
Benefits
Paid Time Off (PTO)
401(k) Plans
Professional Development
Health and Wellness Programs
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