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Financial Manager
Moon, PA
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Manager, Title Curative -Home Equity & Origination Services
Pay: Not specified
Posted: 4 weeks ago
Location: Moon, PA (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 10/8/2026
Job Description
Overview Are you motivated to unleash your ultimate potential and grasp an exciting career opportunity, ServiceLink may be a great fit for you. ServiceLink, the unrivaled best in the mortgage industry, seeks an individual with excellent communication and customer service skills to fill the leadership role of Account Executive (manager), Title Curative. The ideal candidate will serve as a motivating force building high performance teams and establishing working relationships within a team environment. If you are confident in your ability to maximize this high visibility position and advance our Serve First culture, we invite you to apply today. There may never be a better time to join and grow with ServiceLink, a company built on the core values of entrepreneurship and empowerment. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
Evaluate reports that depict client activity to ensure efficient team operations and client satisfaction
Manage and participate in the daily functions of multiple service teams
Build and maintain employee morale and facilitate employee training
Review daily all assigned Work in Progress reports to ensure completion of tasks
Manage workload issues across teams, propose and implement efficiency initiatives
WHO YOU ARE
You possess …
Prior experience as a Title Curative Operations Team Leader or up to 3 years' experience in the real estate, banking, or vendor management industry
Knowledge of title search and underwriting processes
Excellent organizational, communication, and customer service skills
The ability to handle multiple tasks simultaneously and demonstrate good communication and customer service skills Responsibilities
Review daily all assigned Work in Progress reports to ensure completion of tasks
Evaluate reports that depict client activity to ensure efficient team operations and client satisfaction
Manage and participate in the daily functions of multiple service teams
Manage workload issues across teams, propose and implement efficiency initiatives as deemed necessary
Enforce staff adherence to client time requirements
Take responsibility for the team's accuracy, efficiency, timeliness, and completion of duties
Maintain and communicate department policies and procedures
Conduct staff meetings to convey operational issues
Take actions to maintain relationships with clients and vendors
Maintain open communication with team members, other departments, clients, vendors, and management
Review departmental profitability to keep costs and fees within company guidelines
Maintain and approve department payroll
Ensure high performance of staff members through appropriate training, i.e. one-on-one training, classes, and coaching
Review and evaluate staff performance
Monitor and review employee time and attendance and conduct employee counseling sessions with Human Resources and recommend discipline as required
Participate and make recommendations in the employee selection process
Build and maintain employee morale
Identify and recommend promotions to team leader positions
Review and sign off on authorized items
Perform all other duties as assigned Qualifications
Prior experience as a Title Curative Team Leader or up to 3 years' experience in the real estate, banking, or vendor management industry
High School diploma or equivalent required
Knowledge of real estate title, closing and underwriting processes
Must possess good organizational skills, ability to handle multiple tasks simultaneously and demonstrate good communication and customer service skills
Knowledge of personal computers and Microsoft software products