Business Office Manager
- Revenue Cycle 127 Crestview Park Drive, Dickson, TN 37055 $55,000
- $65,000 a year
- Full-time Apply with Indeed Company Overview Dickson Medical Associates is a physician-owned medical organization serving Dickson and surrounding counties.
Its services include medical offices, specialty clinics, imaging, physical therapy, and an ambulatory surgical center. Position Summary Under the direction of the Director, Business Office, the Manager, Business Office directs revenue-cycle and business-office operations to support accurate billing, timely collections, strong cash flow, and responsive service to patients, physicians, and internal customers. The manager oversees workflows, systems, staffing, budgets, policies, and continuous improvement while fostering open communication, accountability, teamwork, and mutual respect. Education and Experience
- Five to seven years of healthcare experience, preferably in a medical group.
- At least three years of management experience in billing and collections.
- Proficiency with Microsoft Office, particularly Excel and Word.
- Strong written and verbal communication skills and the ability to work with limited supervision.
- Epic experience is preferred.
Physical Demands The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodation may be made for qualified individuals with disabilities. Regularly stand, walk, sit, use hands to handle objects or controls, reach, speak, and hear. Occasionally stoop, kneel, crouch, crawl, and lift or move up to 25 pounds. Use close, distance, color, peripheral, and depth vision, with the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodation may be made in accordance with applicable law. Equal Opportunity Employer Dickson Medical Associates is an Equal Opportunity Employer. Position Description Notice This description summarizes the general nature and level of work performed. It is not an exhaustive list of all duties, skills, and responsibilities required of the position. Job Qualifications Demonstrated knowledge of healthcare billing, collections, payer processes, and account resolution.
- Ability to lead staff, manage priorities, analyze operational issues, and implement improvements.
- Commitment to patient confidentiality, professional conduct, customer service, and organizational policies.
Essential Duties and Responsibilities Duties include, but are not limited to, the following: Direct patient insurance, billing, collections, and related data-processing activities to support accurate billing and timely account resolution. Manage business office operations within the approved budget, including annual planning and routine status reporting. Establish and monitor weekly and monthly collection goals to promote continuous improvement in cash flow. Review patient accounts and resolve billing, processing, and delinquency issues in a timely manner, including appropriate payer follow-up. Coordinate with medical records and other departments to obtain information needed to document and process claims and billing. Oversee business systems and collaborate with information technology to ensure timely, accurate implementation and support. Lead, develop, and support department staff while promoting teamwork, accountability, communication, and positive morale. Ensure department activities meet organizational standards for quality, responsiveness, and patient service. Conduct regular department meetings to review policies, communicate updates, and monitor progress toward goals and objectives. Maintain patient confidentiality and comply with HIPAA requirements and all applicable organizational policies, procedures, and protocols. Demonstrate professional conduct and promote a high level of customer service. Perform other duties as assigned.
Pay:
$55,000.00
00 per year
Work Location:
In person
