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Financial Operations Specialist
Walnut Creek, CA

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Robert Half

Cash Receipts Coordinator

Job Description

We are looking for a Cash Receipts Coordinator to join our client in Walnut Creek, California in a Contract to Permanent capacity. The role focuses on applying incoming payments accurately, resolving exceptions, and helping reduce unapplied cash through careful research and clear follow-up. Success in this position requires sound judgment, strong communication skills, and comfort working with high-volume financial transactions across multiple systems.
Responsibilities:
  • Review daily incoming electronic payments and other deposits, then record them accurately in the appropriate financial systems.
  • Match receipts to the correct client matters and open invoices by analyzing payment details and supporting documentation.
  • Investigate unapplied or unclear transactions by contacting clients, insurance representatives, attorneys, and collections partners to confirm payment ownership.
  • Enter cash receipt activity into the accounting platform using daily bank reporting and transaction summaries.
  • Process physical checks and ensure each payment is documented and posted correctly.
  • Resolve duplicate or disputed payment issues through research, outreach, and follow-through with relevant stakeholders.
  • Support the team in reducing outstanding unapplied cash by maintaining organized records and advancing unresolved items to completion.
  • Navigate Excel, legal ERP tools, and external insurance or vendor portals to gather information and update payment activity efficiently.