We are looking for a Cash Receipts Coordinator to join our client in Walnut Creek, California in a Contract to Permanent capacity. The role focuses on applying incoming payments accurately, resolving exceptions, and helping reduce unapplied cash through careful research and clear follow-up. Success in this position requires sound judgment, strong communication skills, and comfort working with high-volume financial transactions across multiple systems.

Responsibilities:

• Review daily incoming electronic payments and other deposits, then record them accurately in the appropriate financial systems.
• Match receipts to the correct client matters and open invoices by analyzing payment details and supporting documentation.
• Investigate unapplied or unclear transactions by contacting clients, insurance representatives, attorneys, and collections partners to confirm payment ownership.
• Enter cash receipt activity into the accounting platform using daily bank reporting and transaction summaries.
• Process physical checks and ensure each payment is documented and posted correctly.
• Resolve duplicate or disputed payment issues through research, outreach, and follow-through with relevant stakeholders.
• Support the team in reducing outstanding unapplied cash by maintaining organized records and advancing unresolved items to completion.
• Navigate Excel, legal ERP tools, and external insurance or vendor portals to gather information and update payment activity efficiently.