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Financial Operations Specialist
Joint Base Pearl Harbor-Hickam, HI

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Joint Base Pearl Harbor Hickam

Personal Financial Readiness Specialist

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Job Description

Personal Financial Readiness Specialist Department of the Navy Commander, Navy Installions Command CNRH Joint Base Pearl Harbor-Hickam N91 Summary This position is assigned to Commander, Navy Installions Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91), Work and Family Life Branch (N911). Incumbent serves as the primary resource or as part of the team for the local installion Fleet and Family Support Center (FFSC) Personal Financial Management (PFM) Program for Joint Base Pearl Harbor Hickam. Learn more about this agency Summary This position is assigned to Commander, Navy Installions Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91), Work and Family Life Branch (N911). Incumbent serves as the primary resource or as part of the team for the local installion Fleet and Family Support Center (FFSC) Personal Financial Management (PFM) Program for Joint Base Pearl Harbor Hickam. Learn more about this agency Overview Help Accepting applicions Locion 2 vacancies in the following locion: Pearl Harbor, HI No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $77,964 - $90,961 per year Salary is inclusive of locality pay. Pay scale & grade NF 4 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series 0301 Miscellaneous Administrion And Program Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Secret Position sensitivity and risk Noncritical-Sensitive (NCS)/Modere Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required Yes Some jobs require financial disclosure to identify conflicts of interests. Announcement number 26-13070040 Control number 886438700 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency Must reside or be willing to reloce to the local commuting area (50-mile radius) of Joint Base Pearl Harbor-Hickam. Must be a U.S. Citizen. Please see the "Who may apply" section under the qualificion section. Duties Help In order to qualify for this position, resumes must provide sufficient experience and/or educion, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluing skills, knowledge, and abilities as they rele to this position therefore, applicants are encouraged to be clear and specific when describing experience. Duties include but are not limited to: Support all FFSC programs by serving as the primary resource and subject mter expert for financial-reled educion and merials and support local commands and area command financial specialists by serving as the primary resource and subject mter expert in tailoring personal financial management informion, merials, and educion programs to the local area. Develop and implement a program of direct counseling assistance to the total military family, providing financial literacy and educion and training to individuals and groups on credit management, savings and investments, consumer affairs, debt liquidion, financial counseling, budget counseling, and other financial-reled topics. Utilize PFR course curricula to conduct training and prepare accompanying resource merials in accordance with the personal and professional training points across the military lifecycle, ensuring only CNIC approved financial educional content and merial are used in all training and counseling activities. Provide nonbiased-financial counseling to military members, and upon request, to entitled military family members and other individuals. Handle privacy and confidentiality of all PII provided by the client or encountered during a counseling session in accordance with USN policy. Offer military members, civilians, and their family members referrals to approved external or on-installion agencies for cases th exceed the scope of the PFM program, to ensure clients receive specialized assistance and support, as needed. Conduct Command Financial Specialist (CFS) training. Hold, least quarterly, an area-wide personal financial management awareness forum or meeting to address current command issues, training on new developments, initiives, or specific topics of interest, and answer questions CFSs may have. Conduct, least semi-annually, an informional seminar for area command leaders to provide an introduction and overview of PFM Program services, assistance, and initiives. Support return and reunion (R&R) efforts underway and active Emergency Family Assistance Center (EFAC) events, when necessary. Serve as the primary point of contact for financial educion and counseling services, connecting clients with approprie resources within the Navy and in the broader community. Liaison with financial institutions loced on the installion to promote military and family member awareness and use of their personal financial management counseling and informion services. Assist military members with developing the financial portions of their family care plan and approprie duty screenings. Develop local networks to enhance program delivery. Work with Staff Judge Advoce Legal Assistance in managing complex cases involving foreclosures, evictions, garnishment, and repossessions. Coordine and refer clients to authorized local agencies, DON counterparts, and client creditors. Collabore with and provide advice to command leadership and program personnel to leverage insights and coordine financial readiness programs and services based on policy requirements and unique local area needs. Conduct financial training and transition financial plan reviews for the Transition Assistance Program. Maintain and upde records, e.g., training tendees, training evaluions, etc., utilizing the Fleet and Family Support Management Informion System (FFSMIS) and applicable dabases, in a timely and accure manner. Establish and maintain a library or resource center of current financial informion and resources (e.g., bankruptcy laws and options, consumer protection laws, money management, etc.) and provide authorized physical or digital merials to service members. Maintain local PFM Program certificion standards IAW with
CNIC FFSP
certificion standards. Attend DOD, DON, and CNIC financial training conferences, meetings, planning sessions, etc. Dissemine pertinent financial management informion within the local area via newsletters, emails, and/or social media to inform the local military community of programs and services. Conduct thorough reviews of Standard Opering Procedures (SOPs) and service delivery, based on local area needs, to ensure adherence to established policy, confidentiality, and quality assurance guidelines. Utilize CNIC approved self-assessments, feedback from required quarterly personal financial awareness forums, and various measurement tools to identify trends and utilize resources required to meet organizional needs. Perform other duties as assigned. Requirements Help Conditions of employment This position requires incumbents to obtain and maintain an official passport. Must be a U.S. Citizen to obtain and maintain a Secret Security clearance. Must pass all applicable records and background check. Valid, ste-issued driver's license is required. Obtain an Accredited Financial Counselor (AFC) (or other Nionally Accredited Financial Certificion, pending approval) certificion within 2 years of assignment, and maintain AFC continuing educion requirements for the durion of employment. Must successfully pass the E-Verify employment verificion check. Any discrepancies must be resolved as a condition of employment. Qualificions Resumes must include informion which demonstres experience and knowledge, skills, and ability (KSAs) as they rele to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candide possesses the following: At least one (1) year specialized experience in providing professional personal financial management services. Comprehensive knowledge of a wide range of concepts, principles, and practices covering personal financial management and planning, i.e., financial counseling, budget techniques, credit management, insurance, savings, investment, taxes, relocion, retirement planning, and consumer educion, issues, advocacy, and complaint resolution to research, identify, analyze, and solve intense and complex financial problems and train individuals and groups on mandory financial-reled topics. Skill in utilizing computer-based training plforms, technological tools, and software applicions to deliver training merials, and conduct training and counseling sessions. Skill in developing, planning, organizing, conducting, and faciliting formal educional instruction (e.g., workshops, briefings, trainings, etc.) to large groups on a wide range of financial and consumer awareness topics. Skill in interviewing individuals to establish the nure and extreme financial concerns and issues, assisting in developing their financial goals and plans and determining approprie referral services and options. Knowledge of management practices and procedures for program development, analysis, planning, and evaluion to support military readiness, retention, and mission accomplishment for personal financial readiness. Skill in using verbal and written communicion methods and techniques and various computer software, spreadsheets, word processing, and network programs (e.g., Word, Excel, PowerPoint, FFSC dabases) to develop, analyze, evalue, plan, organize, and clearly, concisely, and logically present facts; coordine with various authorized civilian and military contacts to assist military members and civilian employees with resolving personal financial issues; and collabore and network with military services and authorized civilian financial agencies on and off the installion. Skill in collecting, evaluing, and dissemining informion and assessing strengths, weaknesses, and needs of serviced populion to establish program goals, objectives, and procedures. Educion This position does not have a positive educion requirement. Additional informion If selected, relocion to the local commuting area (50 miles) of Joint Base Pearl Harbor-Hickam is required. Salary is dependent on experience and/or educion. Some positions have special requirements. Selectee may be required to complete a one (1) year probionary period. Participion in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United Stes. Salary is dependent on experience and/or educion. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certifice. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installions Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolered, and use of or intoxicion by illegal drugs will result in penalties up to and including removal from Federal Service. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help Review our benefits How you evalued You evalued for this job based on how well you meet the qualificions above. Resumes reviewed to determine if they meet the hiring eligibility and qualificion requirements listed in this announcement and red based on the informion provided in the resume to determine the level of knowledge, skills and abilities (KSAs) reled to the job requirements. Using the qualificions of the position, a predetermined ring criterion of KSAs used for each resume. Best qualified applicants referred to the hiring manager. The selecting official may choose to conduct interviews. Benefits Help Review our benefits Required documents Required Documents Help The following documents are required the time of applicion:
Resume:
limited to two pages, must useTimes New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - Resume Requirements Proof of educion: official transcripts only if qualifying all or in-part based on educion; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility ring.
Proof of training:
licensures and certificions are acceptable, must show your name, licensure/certificion type, and expirion de (if applicable) If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming
Veteran's Preference:
provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) If a current or former
Federal Employee:
provide a copy of your most recent Personnel Action Report (PAR) or SF-50
Note:
Failure to provide the required documents may impact eligibility, qualificions determinion. All transcripts MUST show student's name, the name of the awarding university or educional institution, degree type, awarded/conferred de, and the field of study (major). Transcripts from foreign colleges must be evalued for U.S. equivalency in order to be Applicants are responsible to obtain and submit proof of creditability of educion as evalued by a credentialing agency which is a prive U.S. organizion. Credential evaluions are not free and applicants are responsible for the cost of the selected service. How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any tempts to submit a longer document. The complete applicion package must be submitted by 11:59 PM (EST) on 10/09/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13070040 It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus Agency contact informion Navy Region Hawaii NAF HRO Phone (808) 422-3784 CNRH_NAFHR@US.NAVY.MIL Address Joint Base Pearl Harbor Hickam 620 Main Street Honolulu, HI 96818 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The following documents are required the time of applicion:
Resume:
limited to two pages, must useTimes New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - Resume Requirements Proof of educion: official transcripts only if qualifying all or in-part based on educion; diplomas and degree audits are not acceptable. Failure to provide official transcripts will result in an ineligibility ring.
Proof of training:
licensures and certificions are acceptable, must show your name, licensure/certificion type, and expirion de (if applicable) If claiming Department of Defense (DOD) Non-appropried Fund (NAF) Business Based Action (BBA) priority considerion: provide a copy of the notice of separion If claiming
Veteran's Preference:
provide a copy of your DD-214, Member-4 page and any supporting documention (SF-15, V.A. disability letter, proof of service, etc.) If a current or former
Federal Employee:
provide a copy of your most recent Personnel Action Report (PAR) or SF-50
Note:
Failure to provide the required documents may impact eligibility, qualificions determinion. All transcripts MUST show student's name, the name of the awarding university or educional institution, degree type, awarded/conferred de, and the field of study (major). Transcripts from foreign colleges must be evalued for U.S. equivalency in order to be Applicants are responsible to obtain and submit proof of creditability of educion as evalued by a credentialing agency which is a prive U.S. organizion. Credential evaluions are not free and applicants are responsible for the cost of the selected service. How to Apply Help To be considered for this vacancy you must apply and complete the online questionnaire and submit the documention specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any tempts to submit a longer document. The complete applicion package must be submitted by 11:59 PM (EST) on 10/09/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. To preview the Applicion Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13070040 It is your responsibility to ensure your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the stus of your applicion, log into your USAJOBS account . Once logged in, the Welcome screen lists your applicions, your applicion stus and the de it was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus Expand Hide how to apply Agency contact informion Navy Region Hawaii NAF HRO Phone (808) 422-3784 CNRH_NAFHR@US.NAVY.MIL Address Joint Base Pearl Harbor Hickam 620 Main Street Honolulu, HI 96818 US Next steps Using the required qualificions of the position, a standardized ring and ranking criteria of knowledge, skills, and abilities used to screen and assess each applicion. If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Times may vary during the hiring process, as your applicion stus updes/changes you notified with a notificion letter via email. Please notify us if your contact informion changes after the closing de of the announcement. Also, note th if you provide an email address th is inaccure or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communicion th could affect your considerion for this position. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 2 vacancies in the following locion: Pearl Harbor, HI No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $77,964 - $90,961 per year Salary is inclusive of locality pay. Pay scale & grade NF 4 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Secret Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required Yes Some jobs require to identify conflicts of interests. Announcement number 26-13070040 Control number 886438700

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