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Financial Operations Specialist
McCall, ID
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Mile High Power Sports in McCall, Idaho, is seeking a motivated, customer-focused Powersports Sales & Finance Specialist to join our team! About the Position Mile High Power Sports is McCall's
FULL-SERVICE
Powersports Dealership, and we are looking for an energetic professional who enjoys working with customers, building relationships, and closing sales. The Powersports Sales & Finance Specialist will play a key role in helping customers find the right equipment, understand their purchase and financing options, and maximize the value of their investment. This position combines sales, customer service, financing, extended warranty/product sales, and transaction management. The ideal candidate is confident talking with customers, comfortable asking for the sale, motivated by performance and earning potential, and able to explain financial and protection products in a clear, professional manner. Key Responsibilities Sales & Customer Development Engage with customers throughout the purchasing process, from initial inquiry through delivery. Build strong customer relationships by understanding customers' needs, interests, budgets, and intended use of their powersports equipment. Present, demonstrate, and sell powersports product services. Identify opportunities to increase sales through accessories, protection products, warranties, financing, and other dealership offerings. Follow up with prospective customers and previous customers to generate additional sales opportunities. Develop repeat business and referrals through exceptional customer service and relationship building. Consistently work toward and meet or exceed individual and dealership sales goals. Maintain accurate customer and sales information in dealership systems. Stay current on available inventory, product features, promotions, financing programs, and manufacturer offerings. Finance & F&I Product Sales Work with customers to understand their financing needs and present appropriate financing options. Develop financing solutions that meet customer needs while supporting dealership profitability. Present and sell extended service contracts, warranties, protection products, and other F&I products. Clearly explain financing terms, payment options, warranty coverage, and protection products. Build and maintain relationships with banks, lenders, and financial partners. Submit and process credit applications and financing documentation. Ensure all finance and insurance transactions comply with applicable federal, state, and company requirements. Track F&I performance and work toward established finance and product sales goals. Sales Documentation & Title Work Prepare and process sales contracts, financing agreements, title documents, registrations, and related paperwork. Ensure accuracy and completeness of all transaction documentation. Coordinate title and registration requirements with appropriate agencies and vendors. Maintain organized records and ensure transactions are completed efficiently and accurately. Customer Experience Provide a professional, knowledgeable, and enthusiastic customer experience. Guide customers through the entire purchase process and make the buying experience easy and enjoyable. Answer customer questions regarding products, financing, warranties, and post-sale services. Address customer concerns promptly and professionally. Develop long-term customer relationships that encourage repeat purchases and referrals. Team Collaboration Work closely with the sales, service, parts, and management teams to maximize customer satisfaction and dealership sales. Communicate customer needs and sales opportunities effectively with the dealership team. Participate in sales and product training to remain knowledgeable about new products, financing programs, warranties, and industry trends. Contribute to a positive, high-energy dealership environment. Qualifications Proven sales experience with a demonstrated ability to close business and achieve sales goals. Strong customer service and relationship-building skills. Confident, outgoing, and comfortable initiating conversations with customers. Ability to identify customer needs and recommend appropriate products and solutions. Strong communication and presentation skills. Ability to explain financial, warranty, and protection products clearly and confidently. Experience in finance, insurance, automotive, powersports, recreational vehicles, or a related industry is preferred. Strong understanding of financing options, loan structures, and sales transactions. Highly organized and detail-oriented. Ability to manage multiple customer transactions while maintaining accuracy. Ability to work independently while contributing effectively to a team. Strong computer skills and ability to learn dealership management software. Preferred Qualifications Previous experience in automotive, powersports, marine, RV, large equipment, or recreational vehicle sales. Previous F&I or dealership finance experience. Experience selling extended warranties, service contracts, or other protection products. Familiarity with dealership management and CRM software. Knowledge of title and registration processes. F&I certification or related training is a plus. What We're Looking For We're looking for someone who is Sales-driven and motivated by earning potential Confident asking for the sale Competitive while maintaining a customer-first approach Energetic and personable Comfortable discussing money and financing A strong communicator and relationship builder Detail-oriented enough to manage transaction paperwork Motivated to learn and grow within the dealership Compensation & Working Conditions Full-time position Commission-based compensation with extensive earning potential Additional earning opportunities based on sales and F&I performance Dealership-based position with regular customer interaction Some travel may be required for customer or financial institution meetings
Pay:
$45,000.00 - $100,000.00 per year
Work Location:
In person
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