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Financial Operations Specialist
Sidney, OH

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Now viewing: Employment, Financial, & Medical Services Specialist II
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Shelby County Department of Job and Family Services

Employment, Financial, & Medical Services Specialist II

Job Description

  • Interviews applicants and determines and calculates initial and ongoing eligibility for Cash, Food, Childcare, and Medicaid programs, including Long-Term Care and Waiver services.
  • Determines eligibility for Prevention, Retention, and Contingency (PRC) Services.
  • Informs applicants of rights and responsibilities, Healthchek and Pregnancy Related Services.
  • Processes changes in monthly benefits & maintains ongoing communications with clients to determine their continued ongoing eligibility.
  • Meets procedural deadlines.
  • Utilizes computer programs for the tracking and maintenance of cases.
  • Processes cases, changes, case notes, and other paperwork as required.
  • Completes daily alerts and IEVS alerts.
  • Calculates overpayments on Cash, Food, and Medicaid programs.
  • Performs miscellaneous clerical tasks, such as typing, scanning, copying, etc.
  • Provides customer service through the customer service phone line by answering program and benefit questions.
  • Completes all paperwork related to the phone call and documents all customer phone contact.
  • Attends related training, conferences, and meetings as assigned.
  • Stays current on program regulations, policies, and procedures.
  • Serves on internal/external committees as assigned and may facilitate meetings as needed.
  • Prepares cases for state hearings and attends hearings as required.
  • Testifies in court if necessary.
  • All other duties as assigned.
Job Type:
Full-time Benefits:
Dental insurance Health insurance Life insurance Retirement plan Vision insurance
Work Location:
In person