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Financial Services Sales Agent
Harrison, AR

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NORTH ARKANSAS REGIONAL MEDICAL CENTER

Cash Poster

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Job Description

Are you detail-oriented, comfortable working with numbers, and interested in supporting the financial operations of a healthcare organization? As a Cash Poster, you'll play an important role in processing payments, reconciling accounts, and ensuring accurate financial records that support patient care across our hospital and clinics. Join a team that values integrity, collaboration, and dependable service to our community. About Us North Arkansas Regional Medical Center (NARMC) is a nonprofit healthcare system serving North Arkansas through our hospital, clinics, and specialized care services. With a mission to provide comprehensive healthcare across North Arkansas, we are committed to safety, quality, integrity, and community. When you join NARMC, you become part of a team dedicated to supporting the health and well-being of the communities we serve. Our employees contribute to a workplace built on collaboration, accountability, and a shared commitment to exceptional healthcare. Job Summary The Cash Poster is responsible for supporting accounts receivable and cash receipts operations within Patient Financial Services. This position processes insurance remittance advices, posts patient and third-party payments, reconciles electronic deposits and adjustments, identifies posting discrepancies, and prepares month-end payment reconciliation reports for hospital and clinic billing. The ideal candidate is organized, accurate, and comfortable working with financial information while maintaining confidentiality and effective communication with colleagues. Key Responsibilities Process insurance remittance advices, reviewing payments for accuracy and identifying variances between expected reimbursement and actual payments. Apply patient and third-party payments accurately, including appropriate contractual adjustments. Reconcile electronic deposits, electronic payment postings, and adjustments. Process manual financial adjustments, including write-offs. Process collection payments in accordance with established procedures. Identify errors and discrepancies through daily cash posting activities and report findings to appropriate team members. Prepare month-end payment reconciliation reports for hospital and clinic billing. Support accurate accounts receivable and cash receipts processes within Patient Financial Services. Collaborate with the Cash Poster Team Lead, Patient Financial Services Supervisor, and Patient Financial Services Director. Perform related duties as assigned.
Job Qualifications Required Education:
High school diploma or GED. Business or office occupations coursework, with an emphasis on accounting classes.
Experience:
1-2 years of accounts receivable or accounts payable experience. Preferred Previous office or clerical experience. Some college-level accounting coursework. Accurate typing and data entry skills. Computer proficiency and the ability to learn financial and billing systems. Experience with payment posting, account reconciliation, or healthcare billing processes. Strong attention to detail and accuracy when handling financial information.
Knowledge, Skills, and Abilities:
Strong organizational, planning, and analytical skills. Ability to identify discrepancies, evaluate information, and exercise sound judgment. Effective written and verbal communication skills. Ability to collaborate and contribute to a team-oriented work environment. Strong interpersonal skills and professional conduct. Ability to read, write, speak, and understand English.
Compensation & Schedule Pay:
Based on experience and NARMC compensation structure.
Schedule:
Full-time schedule; specific hours to be confirmed by the hiring department. Why Join Us At NARMC, your work supports more than financial operations. Accurate payment processing and account reconciliation help maintain the financial health of a healthcare system serving patients throughout North Arkansas. When you join our Patient Financial Services team, you'll have the opportunity to: Support the financial accuracy of hospital and clinic billing operations. Work alongside a collaborative team of healthcare professionals and support staff. Contribute to an organization that prioritizes integrity, quality, and community service. Build and strengthen your skills in accounts receivable, payment processing, and financial reconciliation. Grow your career within a healthcare system that values its employees and the communities it serves. Benefits Overview Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan. Dental and vision coverage through Delta Dental and Delta Vision of Arkansas. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available. Basic life insurance ($40,000) and AD&D provided at no cost; voluntary life options available. Short-term and long-term disability coverage offered. Accident and critical illness insurance through Lincoln Financial. 401(k) retirement plan with up to 3.5% company match, vested over 5 years. Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years. Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services. AirMed/Mercy Life Flight membership for eligible staff and families. On-site wellness center and discounted membership at Planet Fitness. Tuition reimbursement and support for continuing education. Employee referral bonuses and internal promotion opportunities. Pet insurance and identity theft protection available. Discounts on prescriptions, cafeteria meals, gift shop items, and local thrift store purchases.

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans