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Financial Services Sales Agent
Maddock, ND
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North Star Community Credit Union

Financial Services Officer

Job Description

Make an Impact Where Relationships Matter MostFinancial Services Officer (FSO)Maddock, North DakotaIn a small community, every conversation matters.

Every handshake means something.

Every relationship has the potential to make a lasting impact.

At North Star Community Credit Union, we're more than a place for deposits and loans. We're a trusted financial partner for our members, neighbors, families, and local businesses. As a Financial Services Officer, you'll play an important role in helping people navigate life's milestones, overcome financial challenges, and reach their goals.

If you're someone who enjoys connecting with people, building trust, and serving your community, this may be the opportunity you've been looking for.

What Makes This Role Different?

You're not just helping members complete transactions.

You're helping a local farmer finance equipment.

You're helping a young family purchase a vehicle.

You're helping a member find solutions during a difficult time.

You're not simply providing financial services.

You're building relationships that make a difference in people's lives.

What You'll DoBuild Meaningful RelationshipsBecome a trusted resource for members throughout the Maddock community.
You'll:
Deliver exceptional service in person, over the phone, and through digital channelsBuild strong, long-term relationships with membersCreate positive experiences that strengthen member trust and loyaltyHelp members feel welcomed, valued, and supportedHelp Members Reach Their GoalsProvide financial solutions that help members move forward with confidence.
You'll:
Open and maintain member accountsAssist with deposits, withdrawals, and loan paymentsEducate members on products and services available to themRecommend solutions that support their financial needs and goalsSupport Consumer LendingHelp members navigate important financial decisions.
You'll:
Assist with personal and auto loansGuide members through the loan application processProvide clear communication from application through fundingHelp members understand available lending optionsSupport Branch SuccessHelp ensure smooth and efficient branch operations.
You'll:
Process transactions accurately and efficientlyFollow established policies, procedures, and compliance requirementsMaintain a secure and professional environmentSupport overall branch operations and team initiativesWhat We're Looking ForWe're looking for someone who genuinely enjoys helping people and takes pride in providing exceptional service.

QualificationsCustomer service, retail, banking, credit union, or related experience preferredStrong communication and relationship-building skillsAttention to detail and commitment to accuracyAbility to multitask and adapt in a fast-paced environmentPositive attitude and professional demeanorTeam-oriented mindsetWillingness to learn lending and financial service solutionsWhy North Star?

At North Star Community Credit Union, we believe our employees are the foundation of our success.

When you join our team, you'll find:

Meaningful WorkMake a positive impact on the financial well-being of members every day.

Community ConnectionBuild relationships and serve the people who help make Maddock a great place to live and work.

Career DevelopmentExpand your skills, gain valuable experience, and explore growth opportunities within the organization.

Supportive CultureJoin a team that believes in collaboration, respect, and helping one another succeed.

Stability and PurposeBe part of a trusted financial institution committed to serving members and strengthening communities.

Benefits & PerksWe offer a comprehensive benefits package designed to support your personal and professional well-being.

Benefits may include:

Medical InsuranceDental & Vision Insurance401(k) Retirement PlanPaid Time OffPaid HolidaysProfessional Development OpportunitiesEmployee Wellness ProgramsCommunity Involvement OpportunitiesPicture Yourself HereA member walks through the door with a question.

You take the time to listen. You help them find a solution.

They leave feeling confident, supported, and appreciated.

That's the difference you'll make at North Star Community Credit Union.

Not just through transactions.

Through relationships. Through service. Through trust.

Financial Services OfficerMaddock, NDJoin a team that's committed to helping members succeed, strengthening communities, and creating opportunities for employees to grow.

Apply today and discover what a meaningful career at North Star Community Credit Union can look like.

North Star Community Credit UnionPeople Helping People.

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health and Wellness Programs
  • Dental Insurance
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