Find & Apply For Financial Services Sales Agent Jobs in Broken Arrow, Oklahoma

Member Services Rep :

2pm-10pm M-F

• 3.2 1808 North Elm Place, Broken Arrow, OK 74012 $10.00 - $13.39 an hour - Full-time Apply with Indeed Job Overview We are seeking a dedicated and proactive Member Services Representative to join our team. In this role, you will be the first point of contact for our members, providing exceptional customer service and support in navigating our financial services. You will assist members with inquiries related to their accounts, loans, and other financial products while ensuring a positive experience that fosters long-term relationships. Responsibilities Provide outstanding customer service by responding to member inquiries via phone, email, and in-person. Assist members with account management, including debits and credits, loan origination, and processing. Utilize financial software to manage member accounts and transactions accurately. Educate members about our financial products and services to enhance their understanding and usage. Maintain accurate records of member interactions and transactions using customer relationship management tools. Collaborate with team members to resolve complex issues and improve service delivery. Conduct basic math calculations to assist members with financial queries effectively. Experience Previous experience in customer service is essential; experience in financial services is highly desirable. Familiarity with loan processing, retail math, and basic math skills is required. Proficiency in financial software applications is preferred. Strong communication skills with the ability to build rapport with members. A detail-oriented approach with excellent problem-solving abilities. Join us as we strive to provide exceptional service to our members while fostering a supportive work environment. Your contributions will play a vital role in enhancing member satisfaction and loyalty.

Pay:

$10.00 - $13.39 per hour

Benefits:

Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person