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Commercial Lines Account Manager
Job Description
•Pay commensurate with level of experience. To be determined/discussed at interview.
•
Job Duties:
Service and maintain policies written by New Business Department. Provide prompt, accurate, and friendly customer service including responding to inquiries regarding coverage, policy changes, and billing. Build relationships with clients and brokers to increase retention. Complete and submit renewal applications, endorsements, and incoming mail. Remarket non-renewing policies and/or renewals with large rate increases. Issue Certificates of Insurance. Determine all impacts/needs associated with the service request, including impacts to other coverages or policies. Maintain a suspense system and follow up on all outstanding correspondence. Document all contacts, maintain customer records and files in a professional manner and update customer information as appropriate for accuracy. Provide assistance as needed to the Commercial Sales Department. Abide by agency procedures and E&O guidelines. Perform service activities to support their team and their manager or others, consistent with the responsibilities outlined above. Assist Producer(s) with processing, when needed, on new accounts.
Requirements:
Active 4-40 or 2-20 License. Prior experience in a Commercial Lines Insurance Customer Service role. Sufficient knowledge & familiarity with all Commercial Lines Insurance products. Professional communication skills including verbal and written. Ability to Prioritize, Organize and Execute daily tasks. Experience with Outlook and Microsoft Office Products.
Office Hours:
8:00am - 4:30pm.
•Health Insurance is fully paid by the company
•
Job Type:
Permanent Pay:
From $60,000.00 per year
Benefits:
401(k) 401(k) matching Health insurance Paid time off
Education:
High school or equivalent (Required)
Experience:
Commercial Insurance:
2 years (Required)
License/Certification:
4-40 or 2-20 (Required)
Work Location:
Hybrid remote in Osprey, FL 34229
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance