Find & Apply For Loan Processor / Assistant Jobs in Grand Rapids, Michigan

The Role Supports commercial escrow transactions by preparing closing documents, entering closing statement information, coordinating disbursements and follow-up, interpreting escrow-related agreements, and communicating with customers. Provides administrative and customer support to the escrow team while managing deadlines, using Microsoft Office and adapting to new technologies. Summary Generated by Built In Who We Are Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (

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FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Enable you to apply your administrative skills and support to your team as we lead the industry in transforming how commercial real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. First American is looking to add a Commercial Escrow Assistant to our growing commercial real estate team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in transforming commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.

What You'll Do:

Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up Communicate regularly with customers during the escrow process; adapts communication style as needed Interpret various agreements as they relate to escrow closings Work with innovative technologies to enable escrow transactions and communicates with customers to provide a phenomenal customer experience

What You'll Bring:

High school diploma or equivalent 1-3 years of escrow-related experience preferred Exceptional at prioritizing time and workloads to meet established deadlines Passionate about helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn Thrives in contributing to a team where we come together to deliver beyond customer expectations Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies This position will be accepting applications on an ongoing basis until the position is filled.

Pay Range:

$20.31 - $27.09 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Read Full Description Skills Required High school diploma or equivalent 1-3 years of escrow-related experience Ability to prioritize time and workloads to meet deadlines Excellent verbal and written communication skills Strong organizational skills and attention to detail Problem-solving ability and eagerness to learn Ability to work effectively as part of a team Knowledge of Microsoft Office Suite Ability to adapt quickly to new software applications and technologies First American Title Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title. About This Summary Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable. Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles. Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards. Learn more about First American Title's Compensation & Benefits → First American Title Insights What's It Like to Work at First American Title? First American Title Culture & Values First American Title Career Growth & Development What's the Work-Life Balance Like at First American Title? First American Title Leadership & Management First American Title Company Growth, Stability & Outlook View all jobs at First American Title View First American Title Profile Report Job